Joe Thibodeau

Unkind, unclear, and shady communication. Overall inconsiderate understanding of people's time and competence as buyers. Was ready to purchase something and walked out confused and offended Overall inconsiderate understanding of people's time and competence as buyers. Was ready to purchase something and walked out confused and offended- bought a similar car with great customer service (and better milage with warranty) at carmax a few hours later. More

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Don't care about customers who comes here with kids even though advertising as kid friendly. 7+ years loyalty worth nothing this place employees even after bringing. Y concerns with zero care for helping cu though advertising as kid friendly. 7+ years loyalty worth nothing this place employees even after bringing. Y concerns with zero care for helping customers with issues regarding their kids room use. (Some guy withbackpack occupied the room. And asked for help nobody care to help. Don't go there with family. More

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So far, so good. Joe was an excellent sales person. He was quick to respond to questions. He was straight forward with the information. Picking her up tonight and excited to have a new car; haven’t had was quick to respond to questions. He was straight forward with the information. Picking her up tonight and excited to have a new car; haven’t had one in years. Thank you Joe for making this purchase and easy and pressure free one! More

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Joe T. was professional, helpful, friendly. Had my beautiful Honda delivered to NY the next day. Definitely will recommend to friends and family. Thanks Berlin City! beautiful Honda delivered to NY the next day. Definitely will recommend to friends and family. Thanks Berlin City! More

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Jamie was wonderful and never made me feel pressured about anything! Thanks for the help guys I appreciate your time and care with car buying! about anything! Thanks for the help guys I appreciate your time and care with car buying! More

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My husband and I strolled around the lot for a few minutes looking at various vehicles. I was thankful that we were able to take our time, and formulate our decision on cars we had in mind. We entered minutes looking at various vehicles. I was thankful that we were able to take our time, and formulate our decision on cars we had in mind. We entered the sales room and were immediately greeted with a warm smile from Joe. Joe was helpful and not pushy. He was also very knowledgeable of the Honda Passport that we purchased. Thank you to Joe for your fabulous service. More

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In 2019 I purchased a Honda certified 2016 CRV. Our boys bit another year older and we purchased a side by side. Knowing I needed a bigger vehicle, I knew who to call! I never thought I’d have a BRAND new bit another year older and we purchased a side by side. Knowing I needed a bigger vehicle, I knew who to call! I never thought I’d have a BRAND new Honda Pilot when it was all said and done. I cannot thank Joe and Chris enough for making it possible for me to finally have a Honda Pilot I always dreamed about. I will tell everyone I know about the amazing service I received. I didn’t even feel like a customer I felt like a friend. Thank you again Joe a s Chris! More

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Always Excellent Service The service at Berlin Honda is always top-notch - very knowledgeable, courteous, and on time. Would not take my car anywhere else. Thanks Berlin Hond The service at Berlin Honda is always top-notch - very knowledgeable, courteous, and on time. Would not take my car anywhere else. Thanks Berlin Honda. More

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Joe was great with us when we went in to buy our van. He was very straightforward in answering our questions about pricing and comparing different vehicles. He showed concern for how well the used cars had was very straightforward in answering our questions about pricing and comparing different vehicles. He showed concern for how well the used cars had been cleaned. The price had been discounted for hail damage and he looked it over with us to be sure that the exterior of the car was up to their standards. I've also used this dealer when I needed work done on my Civic and their work was done well and completed in a reasonable amount of time at each visit. More

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I highly recommend this dealership for buying a new Honda. I was never pressured into buying anything. I feel I was given a very reasonable price on my trade in and the financing department was very Honda. I was never pressured into buying anything. I feel I was given a very reasonable price on my trade in and the financing department was very helpful as well. Everything was explained to me and still if I have a question I can just call and it is answered in seconds. The service has been wonderful..I am treated like I am the only customer and I always leave satisfied. Joe was very patient with me and I convinced my friend to buy a new Pilot with me. We well extremely happy but very giddy and it didn't phase Joe at all. He just took it all in stride and provided service fit for 2 princesses...haha! Thank you Joe! More

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