Joe Thibodeau | Page 2

I highly recommend this dealership for buying a new Honda. I was never pressured into buying anything. I feel I was given a very reasonable price on my trade in and the financing department was very Honda. I was never pressured into buying anything. I feel I was given a very reasonable price on my trade in and the financing department was very helpful as well. Everything was explained to me and still if I have a question I can just call and it is answered in seconds. The service has been wonderful..I am treated like I am the only customer and I always leave satisfied. Joe was very patient with me and I convinced my friend to buy a new Pilot with me. We well extremely happy but very giddy and it didn't phase Joe at all. He just took it all in stride and provided service fit for 2 princesses...haha! Thank you Joe! More

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Great dealership...very friendly staff, great service...we left with exactly the vehicle we wanted. Ron and Joe were fantastic salesmen...did not pressure us to pay for additional specs we did no service...we left with exactly the vehicle we wanted. Ron and Joe were fantastic salesmen...did not pressure us to pay for additional specs we did not want. They listened to our needs and found a vehicle on the lot that matched what we wanted. Would go back to Berlin City in a heartbeat and will recommend to everyone we know! More

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Joe went out of his way to show us the vehicle we had seen advertised on line. While on our initial visit, the keys were not available, Joe let us test drive a new model. On our return visit, the keys seen advertised on line. While on our initial visit, the keys were not available, Joe let us test drive a new model. On our return visit, the keys were available and we were able to close the deal that day on the used car we wanted. While the car was being prepped other staff members at the dealership engaged us in conversation making the time go more quickly, even though we were not their clients. This was a very friendly dealership to do business with. More

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This is the second Honda I have bought at Berlin City and I have recommended the place to many friends who are out looking for a new car. They always have given me more than a fair trade value on my cars an I have recommended the place to many friends who are out looking for a new car. They always have given me more than a fair trade value on my cars and go above and beyond to make sure I'm satisfied with my new car purchase. It is exciting to be driving a new car with confidence that I paid a fair price and the knowledge that the service at Berlin City is right there if for some reason I need them. More

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I wanted to buy a new car that was fuel efficiant and safe. I tried both the Fit and the Insight by Honda, and njoyed the Fit for its roomy interior and look. Joe was very patiant with me and my boyfrien safe. I tried both the Fit and the Insight by Honda, and njoyed the Fit for its roomy interior and look. Joe was very patiant with me and my boyfriend (this was my very first brand-new car). There was no pressure from him, and he answered any questions truthfully and had a knowledge of both cars. I am still enjoying my new Fit very much!!! More

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We had a great experience with Berlin City in So. Portland, ME. All very nice people, the salesman and finance guy were great to work with. We travelled an hour to go here even though there is a Hond Portland, ME. All very nice people, the salesman and finance guy were great to work with. We travelled an hour to go here even though there is a Honda dealer 15 minutes away because we are not fond of Lee and how we were treated by them for the last six years. We would highly reccommend Berlin City to anyone looking for a car. More

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If you would like amazing customer service, the best price, and the security of a solid sales, financing, and service team, then you really have no other choice to see my (now) friends at Berlin City Ho price, and the security of a solid sales, financing, and service team, then you really have no other choice to see my (now) friends at Berlin City Honda in South Portland, Maine. HIGHLY RECOMMENDED!!! Buy with ease and a smile!!!! I worked with Joseph Thibodeau and Michael Brown (sales), Philip Afthim (sales manager), Terry Peters and Damien Sieg (Finance Team). They were incredible, complete gentlemen, dedicated to helping find the right car for me at the right price for my budget...what more could you ask for from a car dealer! More

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Gary was the 1st salesman we met when arriving at the lot. He was very easygoing and knowledgeable. He had only been selling Honda's at this location for a couple of weeks, and so was being overseen by lot. He was very easygoing and knowledgeable. He had only been selling Honda's at this location for a couple of weeks, and so was being overseen by Joe. They were both very helpful at describing the features of our car. They would get an A+ in my book. The reason for the "Good" ratings above were that it took us about 3 hrs. to get through the paperwork baloney to complete the purchase--we weren't even trying to haggle on price. It seems the purchase work could go a lot smoother if we could deal with a single person instead of all the runaround going back and forth between our salesman and 2!! managers, plus the finance guy. I could see it if we were trying to get a better price, but they just wear you out. It was helpful that the "extra" people were friendly and knowledgeable as well, but the process itself would be rated "Bad" or "OK". Not sure how it it w/ other dealers. More

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I first test drove a new Honda Pilot at Berlin City Honda a couple of months ago with sales guide Steve Gendron. Steve was friendly and helpful. I was comfortable asking him questions and was not pressured a couple of months ago with sales guide Steve Gendron. Steve was friendly and helpful. I was comfortable asking him questions and was not pressured by him at all. When I finally decided to make a purchase I contacted Berlin City Honda and worked with sales guide Joe Thibodeau. Joe was able to answer all my questions and quickly responded to my many phone calls and emails. He was genuinely concerned that I receive the best service possible and feel comfortable with my purchase. I had originally been dreading the whole process of buying a new car, but the team at Berlin City Honda made my entire experience enjoyable. I would definitely recommend both Steve and Joe to my family and friends. More

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