Joe Ribeiro
Joe Ribeiro at Empire Ford Inc.
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Joe Ribeiro

Commercial Truck Manager

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Joe Ribeiro

October 16, 2024

Dealership Rating
Employee Rating

Joe was an Amazon if guy to work with and was extremely accommodating getting us a truck rushed to be ready. More

by mpereira
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 05, 2024

Empire Ford Inc. responded

Dear mpereira, Congratulations on the purchase of your new truck!!! We're so happy to hear that Joe Ribeiro, our commercial vehicle manager, was "accommodating" and we able to "rush" to get your truck ready. Thank you for your purchase!

October 20, 2023

Dealership Rating
Employee Rating

Great bunch of people to work with got me in the truck I wanted for the price I wanted More

by jeffreyacummings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Bryden, Louis Oliveira , Jason Vasconcellos

Nov 04, 2023

Empire Ford Inc. responded

Dear jeffreyacummings, Congratulations on the purchase of your new truck!!! We're so happy to hear that our staff at Empire Ford was helpful and were able to get you the price you wanted! Enjoy your truck!!!

July 05, 2023

Dealership Rating
Employee Rating

Had a good experience with Truck sales manager Joe Ribeiro. Everything that was as discussed at sale matched at time of signing documents. More

by RAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 05, 2023

Empire Ford Inc. responded

Dear RAL, thank you for your 5-star review regarding your recent truck purchase. We're so happy to hear that Joe Ribeiro, our truck manager made it a good experience for you! Thank you for your purchase!

May 17, 2023

Dealership Rating
Employee Rating

They take care of us the customer at all times. From sales to service one call does it all thank you 👍 purchased F250 More

by thecamarafamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2023

Empire Ford Inc. responded

Dear thecamarafamily, Congratulations on the purchase of your F250! Thank you for the 5-star review. We truly appreciate your business!

January 26, 2023

Dealership Rating
Employee Rating

Staff was knowledgeable and very curtious. The dealership was able to find the exact truck I was looking for. More

by onlyoness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Torres, Tyler Torres

Jan 30, 2023

Empire Ford Inc. responded

Dear onlyoness, We are always pleased to hear when a customer praises our staff for being "knowledgeable and courteous." We are so happy to hear we were able to find the truck you had wanted Thank you for choosing Empire Ford!

March 10, 2022

Dealership Rating
Employee Rating

Service dept is horrible had my car for four days before contacting me and every time I called them they gave me the run around I left a message with the service manager he never called me More

by Propertypros
Customer Service
Friendliness
Price
Recommend Dealer
No

May 16, 2021

Dealership Rating
Employee Rating

I was was misquoted on my simple repair (tire install on new rims) and lied to by the service manager. The service employee that helped me with my order before my appointment was very kind and pleasant but More

by ZACHGAUMOND.EASTWINDS
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevin Bancroft , Steve Machado, John Silva, Emily Verocchio

May 27, 2021

Empire Ford Inc. responded

We apologize that you did not have a great experience. The team here at Empire Ford will learn from this experience so we can exceed your expectations next time.

July 13, 2020

Dealership Rating
Employee Rating

Everything was fine until I bought my truck now they treat the clients like crap especially at the parts department the lady that works there Monday has no matters and she’s rude I’m done with this deal More

by SPORTING187
Recommend Dealer
No

Other Employees Tagged: Kevin Bancroft, Josue Carchipuendo, Leean Coelho , Vicki DeSouza, Kerry Macewen, Joe Morra, Janine Torres

Aug 17, 2020

Empire Ford Inc. responded

Dear Sporting187, Please contact the Parts Manager, Vickie Desouza at 508-996-5611 and she would be happy to assist you. We are sorry you were not pleased with your past experience but we aim to fix that. Thank you.

April 29, 2019

Dealership Rating
Employee Rating

Customer Service at its best I have bought 2 Vehicles in less than a year with Empire. Kevin Bancroft who has been at the same location for years has worked with me numerous time More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft

May 03, 2019

Empire Ford Inc. responded

Dear JW, Thank you for your 5-star review and wonderful comments about both Kevin Bancroft and Joe Ribeiro. Kevin has been at the dealership for 35 years is happy to continue working for Empire Ford. Joe Ribeiro, our Commercial Truck Manager is very knowledgeable and hard-working as well. Thank you for taking the time to leave a review!

April 08, 2019

Dealership Rating
Employee Rating

New vehicle purchase No pressure, very cordial and accommodating throughout the entire process of purchasing a new vehicle. If you are in the market for commercial vehicle More

by INFO68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2019

Empire Ford Inc. responded

Dear INFO68, Thanks so much for sharing your positive experience with your recent new vehicle purchase. Joe Ribeiro, our Commercial Truck Manager, is very knowledgeable and professional, and we're happy to hear you were pleased with the service you received. Thank you for your business.

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