Joe Platt
Joe Platt at Regal Chevrolet

Joe Platt

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Joe Platt

May 13, 2025

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Employee Rating

Need loaner cars, especially when you bring your $44,000 car in for warranty work which isn't the owner's fault. More

by theoz57
Service Price Transparency
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Service Communication
Recommend Dealer
No
May 15, 2025

Regal Chevrolet responded

We completely understand how important it is to have reliable transportation—especially when bringing in a vehicle for warranty repairs that are not the owner's fault. While we strive to provide loaner vehicles whenever possible, availability can sometimes be limited due to high demand. Please know that we value your business and are committed to making your service experience as smooth and fair as possible.

May 06, 2025

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Employee Rating

Scheduling were easy. Remind me of my appointment, I like. The overall services were great More

by Marciaisland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2025

Regal Chevrolet responded

Thank you!

April 23, 2025

Dealership Rating
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Very good service advisor. Very professional and knows her vehicle information very well. I would recommend Emmy to everyone. I would steer clear of Shawn. More

by James Jorgensen
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 01, 2025

Regal Chevrolet responded

Thank you for sharing your experience, we're happy to hear you had a great experience with Emmy.

April 11, 2025

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Employee Rating

Regal has always treated me very well and this last purchase was no different , I told them what I was looking for in my new truck and they spent 7 days trying to find one before we settled on one , I More

by bailjeff1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zaqueray Berridge, Gaddiel Vega , David Brewer,

Apr 16, 2025

Regal Chevrolet responded

We want you to know how much we appreciate you. Congratulations on the purchase!

April 08, 2025

Dealership Rating
Employee Rating

Always caring crew if people. They work together well and always try to help everyone More

by seerickson40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew, Shaun Wren , Gary Downey, Amber Martinez

Apr 16, 2025

Regal Chevrolet responded

Thank you!

April 02, 2025

Dealership Rating
Employee Rating

I was having an issue with my vehicle and decided to call Joe Platt for advise. Joe helped me decide on the best course of action to get my issue resolved. More

by lennypatterson
Recommend Dealer
Yes

Other Employees Tagged: Joe Platt

Apr 16, 2025

Regal Chevrolet responded

Thank you. We really appreciate your business. Please let us know what we can do for you in the future.

March 10, 2025

Dealership Rating
Employee Rating

Still waiting for special order parts for the power drivers seat. They were back ordered. More

by lennypatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Regal Chevrolet responded

Thank you for your patience, and we apologize for the delay with the special order parts for your power driver's seat. We understand how inconvenient it can be to wait for back-ordered parts, and we truly appreciate your understanding. Rest assured, we're doing everything we can to get the parts to you as quickly as possible.

February 22, 2025

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Employee Rating

Joe was very polite Knowledgeable friendly. The dealership was very clean and orderly and the entire staff was overall very friendly More

by billtew76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Regal Chevrolet responded

Thank you for sharing your positive experience with us at Regal Chevy!

February 22, 2025

Dealership Rating
Employee Rating

Joe dose a great job. A day or two after oil change a light will pop on saying something is low. Normally DEF but this time was windshield washers fluid More

by William.moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Regal Chevrolet responded

Thank you!

February 19, 2025

Dealership Rating
Employee Rating

Good customer service and they make sure that they job is always properly done, also the office is always clean and smelling nice and fresh More

by Kristena1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew, Shaun Wren , Gary Downey, Amber Martinez

Mar 03, 2025

Regal Chevrolet responded

It has been our absolute pleasure to serve you.

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