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Joe Platt

Overview Reviews (42) Inventory (118)

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Joe Platt

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.7

42 Reviews

Overview Reviews (42) Inventory (118)

4.7

42 Reviews

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42 Reviews of Joe Platt

December 08, 2025

Dealership Rating

Employee Rating

Good customer service friendly professional personal fast services clean place 10 of 10 for me services clean place 10 of 10 for me More

by Eduardommorales

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 08, 2025 -

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Felix Mendez - Service Lane Manager - 863-333-4656

December 03, 2025

Dealership Rating

Employee Rating

Buen servicio atención super amable un servicio excelente lo recomiendo al 100/100 me encantó lo recomiendo al 100/100 me encantó More

by Mayra Mendoza

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Misael Ortega, Scott Erickson, Emmy Andrew, Renzo Sanandres, Tyrone Patton, David Fabars, Fred Duran, Jamyl O'Reilly

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Dec 03, 2025 -

Regal Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Sean Bryant - General Sales Manager - 863-333-0536

November 26, 2025

Dealership Rating

Employee Rating

My family has bought from regal chevrolet for several years. So I figured they were so good for him that they were gonna be really good for me. The service was great.\nI didn't have to wait for very long years. So I figured they were so good for him that they were gonna be really good for me. The service was great.\nI didn't have to wait for very long purchasing another vehicle. So I thank you very much for your service and the kindness that you showed me. More

by PATRICIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew, Chris Boswell, Jayden Lopez , Pete in Finance...

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Nov 26, 2025 -

Regal Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Felix Mendez - Service Lane Manager - 863-333-4656

November 26, 2025

Dealership Rating

Employee Rating

Well Andrew flat out said regal tries every way to get out from under bumper to bumper warranties! And refused to fix a factory defect. Came up with every excuse in the book so I’ll take my business to s out from under bumper to bumper warranties! And refused to fix a factory defect. Came up with every excuse in the book so I’ll take my business to stingray. More

by peapattystylist

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Scott Erickson, Emmy Andrew

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Nov 29, 2025 -

Regal Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Felix Mendez - Service Lane Manager - 863-333-4656

November 14, 2025

Dealership Rating

Employee Rating

Joe did a very good job. He was very tentative and kept me updated about what was going on with my truck. He was very tentative and kept me updated about what was going on with my truck. More

by wjk2206

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew

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Nov 14, 2025 -

Regal Chevrolet responded

October 18, 2025

Dealership Rating

Employee Rating

Joe Platt all ways treats people in a courteous and professional manner thanks you Joe. professional manner thanks you Joe. More

by Larry.Peace52@gmail. Com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew, Sarah Abichid

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Oct 18, 2025 -

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

October 16, 2025

Dealership Rating

Employee Rating

Fast service, clean waiting area, friendly staff, and my truck was service was finished quickly! truck was service was finished quickly! More

by DALE.GOOLSBY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 16, 2025 -

Regal Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Felix Mendez - Service Lane Manager - 863-333-4656

October 15, 2025

Dealership Rating

Employee Rating

Courteous, friendly and doing their best to help you. Usually on time with appointments. Great! Usually on time with appointments. Great! More

by KAYANDPOP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew

Report | Print

Oct 15, 2025 -

Regal Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656

October 13, 2025

Dealership Rating

Employee Rating

They give great service. They are pleasant and professional. They make the experience of having your vehicle pleasant. They are pleasant and professional. They make the experience of having your vehicle pleasant. More

by lk-brown

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew, Clayton Fisher, Sean Bryant

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Oct 13, 2025 -

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

September 29, 2025

Dealership Rating

Employee Rating

Joe was amazing. Great communication. My truck was fixed pretty quick. I would definitely recommend Regal Chevrolet and Mr. Joe Plat Great communication. My truck was fixed pretty quick. I would definitely recommend Regal Chevrolet and Mr. Joe Plat More

by rich10reinhardt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 29, 2025 -

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Felix Mendez - Service Lane Manager - 863-333-4656

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