Joe Platt | Page 6

Had me in and out for a great price , friendly service as always , best in Lakeland always , best in Lakeland More

by Phamilton1987 Verified Customer Verified Customer

Report | Print

While the truck did take slightly longer than originally planned, Joe got me taken care of. Most concerns addressed, one issue outstanding that we will keep our eye on if it becomes a bigger issue. I prefer planned, Joe got me taken care of. Most concerns addressed, one issue outstanding that we will keep our eye on if it becomes a bigger issue. I prefer this dealership and service center over the larger guys, so I drive a bit further to come here. More

by andrew.ch Verified Customer Verified Customer

Report | Print

Efficient service. Work done in a timely fashion. Great customer service nice clean customer care area Work done in a timely fashion. Great customer service nice clean customer care area More

by ETPICKETT3 Verified Customer Verified Customer

Report | Print

Joe kept me in the loop the entire time. I really appreciated that. He also recommended that I have another item repaired while the car was already in for service. Thus saved me both tim I really appreciated that. He also recommended that I have another item repaired while the car was already in for service. Thus saved me both time and money. More

by SVOLL Verified Customer Verified Customer

Report | Print

My truck was towed in due to a lightening strike, of all things. It was delivered on a Thursday afternoon, and sat for a week. No communication and nothing being done. This was an insurance claim. Knowing things. It was delivered on a Thursday afternoon, and sat for a week. No communication and nothing being done. This was an insurance claim. Knowing a little how car dealerships/service departments work, this was not going to make money for the dealership. Lightening strikes are virtually write-offs every time. Instead of clearing the vehicle by spending an hour, they let it sit for a week. Finally on the next Thursday, my insurance adjuster went into the dealership, in person, and prompted them to do something. Low and behold, inside of 2 hours I had what I needed for the insurance to continue with the claim. This illustrates exactly what we all think of dealerships and their service departments, only out for the big $$$. If the job doesn’t make them a lot of money, you get lousy service. On the flip side of all this, Joe Platt was the single bright light. When I went in to remove my plate, he took time to drive me out on a golf cart. Also, he talked to me with no pretenses or hidden agenda. More

by pwwojo Verified Customer Verified Customer

Report | Print

Everyone was very professional and friendly. Joe Platt was very helpful in letting me know what my problem was with my vehicle and what it would cost and when it would be ready. Joe Platt was very helpful in letting me know what my problem was with my vehicle and what it would cost and when it would be ready. More

by jessecarrranch Verified Customer Verified Customer

Report | Print

It was great all aroung Joe was very thorough. The shuttle driver was very friendly and the technician did clean work and did not leave any mess The shuttle driver was very friendly and the technician did clean work and did not leave any mess More

by rich10reinhardt Verified Customer Verified Customer

Report | Print

They did what I asked. The widows look great. Everything was on time. I love that I get a ride home and a pickup back. The widows look great. Everything was on time. I love that I get a ride home and a pickup back. More

by CARANN66 Verified Customer Verified Customer

Report | Print

Always a great experience Joe is the reason I bring all our vehicles for service our vehicles for service More

by Shawnjemison Verified Customer Verified Customer

Report | Print

It made me wait for a little bit but they did a good job so I was happy with so I was happy with More

by carlos Verified Customer Verified Customer

Report | Print