Joe Mudlock
Joe Mudlock at Motorworld Honda
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Joe Mudlock

Service Manager

Motorworld Honda

150 Motorworld Dr., Suite 4
Wilkes-Barre, PA 18702

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8 Reviews
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8 Reviews

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8 Reviews of Joe Mudlock

January 13, 2023

Dealership Rating
Employee Rating

Worst service and worst people ever . . never take your car their .. they will mess it up more than what it is . More

by khanwaheed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 13, 2023

Motorworld Honda responded

Thank you for your feedback about MotorWorld Honda. We take every review seriously and would like to respond directly to you. Unfortunately, we cannot determine your contact information under the moniker “khanwaheed”, and as a result, are unable to locate your record. We ask that you please contact our Customer Relations Manager, Shelley Puzzetti, at Spuzzetti@MotorWorldGroup.com or 570.820.6962 to discuss your experience. Thank you.

February 22, 2022

Dealership Rating
Employee Rating

Had my oil changed and tires rotated. Did a excellent job. Got out in less than 90 minutes and it was no cost. Nice👌 More

by Johnstackonis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: B.J. Falkowski, Melissa Mychayliw , Katie Martin

Feb 24, 2022

Motorworld Honda responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 07, 2021

Dealership Rating
Employee Rating

I would just like to reiterate my total dissatisfaction with my service experience & Ms. Martin. When we spoke at the end of the day, I was hoping for a stronger reaction from you. "A business is only as s More

by Dissatisfied
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Katie Martin

August 30, 2021

Dealership Rating
Employee Rating

Asked service advisor if I could talk to the Service Manager, but he was not in yet. I asked to have him call me regarding a problem with prior service. He never called. Was told he would call me the ne More

by Fscanlon10
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Katie Martin

Sep 01, 2021

Motorworld Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 11, 2021

Dealership Rating
Employee Rating

Melissa got me in at the last moment. She was knowledgeable, professional, friendly and listened to my concerns. Highly recommend Motorworld Honda Service!! Thank you! More

by TimC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: B.J. Falkowski, Melissa Mychayliw , Katie Martin

Feb 13, 2021

Motorworld Honda responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 13, 2021

Dealership Rating
Employee Rating

It has been an absolute pleasure dealing with Motorworld Honda over the past decade. I highly recommend Bernice Brezinski, Dan Lanton, and the entire team. More

by Kcroyalsfan180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernice Brezinski, B.J. Falkowski, Melissa Mychayliw, Daniel Lanton , Katie Martin, Mandy (Finance Department) was also very friendly and professional. Made the paperwork easy.

November 11, 2020

Dealership Rating
Employee Rating

My wife was in a freak accident the night before my visit to MotorWorld, thankfully she was not injured, but her car was damaged and had to be towed.Everyone was wonderful to deal with from Rich Engelman as More

by mgriego76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Motorworld Honda responded

Mgriego76, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 25, 2018

Dealership Rating
Employee Rating

Happy repeat customer! Bernice, my sales person is simply the best! Her attention to detail in patience and understanding of my needs are unparalleled. Fifth Car from Berni More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernice Brezinski, B.J. Falkowski , Ron from the business office.

Oct 30, 2018

Motorworld Honda responded

Joe, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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