Joe Mercado Jr

Toyota of Scranton responded

VANW2DLT, Thank you so much for your kind words and for trusting us with your visit, especially on Mark's recommendation! We're thrilled to hear we lived up to your expectations and that you found our team friendly and professional. It's always our goal to provide knowledgeable and seamless service from start to finish. If there's anything we can assist you with in the future, please don't hesitate to reach out. Safe travels! Warm Regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear JER05, Thank you for your kind review! We're thrilled to hear that you had a very good experience with us. Your recommendation means a lot, and we're glad our service met your expectations. We look forward to serving you again in the future. Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

MCCORMICK0425, Thank you so much for your wonderful feedback, McCormick0425! We're delighted to hear that you've had a positive experience with us, from purchasing your RAV4 to your scheduled service appointments. Providing exceptional service and earning your praise and appreciation means a lot to us. We're grateful for your support and look forward to continuing to serve you and your vehicle needs in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear PLAVELLE1, Thank you for taking the time to leave us a review! We're thrilled to hear that you had a fast, friendly, and enjoyable experience with us at Toyota of Scranton. It's great to know that our salesman and sales manager were able to provide you with knowledgeable assistance. We're pleased that you received a fair value for your trade-in as well. We're honored that this was your second vehicle purchase with us. Your continued trust and loyalty mean a lot to us! If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again for your next vehicle purchase or service needs. Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear GIANNAMARRANCA00, Thank you for sharing your experience with us! We're thrilled to hear that you had a great experience at Toyota of Scranton and that everyone you dealt with made the process easy for you. Ensuring a smooth and enjoyable car-buying experience is what we aim for, and we're delighted that we were able to meet your expectations. Your satisfaction with your purchase is our ultimate goal, and we're glad to hear that you're very satisfied with it. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again. Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear Beeb1228, Thank you for choosing Toyota of Scranton for your recent vehicle purchase! We're thrilled to hear that your experience, from the moment you walked in to driving away in your new vehicle, met your satisfaction. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your business and hope you enjoy your new ride! Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear BJCATIVO, Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you are consistently satisfied with the service you receive at Toyota of Scranton. It's truly rewarding to know that all four of your vehicles trust us for their needs. Providing on-time service, easy scheduling, and reliable follow-ups are priorities for us, and we're delighted that you've experienced these aspects firsthand. Your loyalty means the world to us, and we look forward to continuing to be your trusted dealership for many years to come. Should you ever need anything or have any questions, don't hesitate to reach out. We're always here to help! Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear JWILLIAMS92, Thank you so much for sharing your experience with us! We're thrilled to hear that Joe Mercado Jr. has provided you with excellent service and consistently meets your vehicle needs. Ensuring our customers are satisfied and finding the perfect vehicle is always our goal, and we're delighted that Joe has been able to achieve that for you. We appreciate your kind words and your continued trust in us. If you ever need anything else or have any questions, please don't hesitate to reach out. Thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future! Best regards, Toyota of Scranton Team

Toyota of Scranton responded

KHFRENS, It's fantastic to hear that you found our staff at Toyota of Scranton to be knowledgeable and friendly, especially Joe Mercado. We believe in creating a welcoming environment where customers feel comfortable and well-informed. Your positive feedback reinforces our commitment to providing top-notch service. We look forward to assisting you with any future automotive needs. Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear VINCY44, Thank you for your kind words and recommendation! We're delighted to hear that everyone at our dealership was very nice and attentive to your needs. Providing exceptional customer service is our priority, and we're thrilled that we succeeded in meeting your expectations. Should you or anyone you know need assistance with anything in the future, please don't hesitate to reach out. We're always here to help, anytime of the day. Warm regards, Sales Team Toyota of Scranton