Joe Kuckuk
Joe Kuckuk at Heiser Toyota

Joe Kuckuk | Page 40

Service Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.2
553 Reviews
4.2

553 Reviews

Write a Review

553 Reviews of Joe Kuckuk

October 27, 2020

Dealership Rating
Employee Rating

Great staff all around! Very easy to work with; honest, friendly & willing to go the extra mile if need be! Jason made the whole car buying experience actually fun & exciting instead of daunting & stressfu More

by HC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Shahat Mohamed, Jason Larner , Goran Filipovic

Oct 28, 2020

Heiser Toyota responded

Thank you for your loyal business and congratulations on your new vehicle! We are so pleased to hear Jason was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

October 27, 2020

Dealership Rating
Employee Rating

Love Heiser! Everyone is friendly, fast, and efficient! I’m not sure who my service person was, but he was very nice and friendly. Thank you! More

by RUBYSLIPPERS90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski

Oct 28, 2020

Heiser Toyota responded

We are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

October 26, 2020

Dealership Rating
Employee Rating

Battery not switching over as quickly as it was prior to both of my 5K and 10K mile services. Almost like it was turned down, or altered. Not to mention my MPG's have ebbed, and now seemingly plateaued, sin More

by MCURLEYJACOBS0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Vincent Lor , Bob Arciszewski

Oct 27, 2020

Heiser Toyota responded

Thank you for your business and feedback! Our customers are our highest priority and I want to apologize you are having battery issues. I have sent your feedback to the Service Manager Joe Vicari III. I know he did reach out already, so please feel free to contact him back at your earliest convenience directly by phone at 414-586-7135 or by email at jvicari@heiser.com

Jun 30, 2022

MCURLEYJACOBS0812 responded

Thanks. Everything’s been taken care of. You guys are great!

October 23, 2020

Dealership Rating
Employee Rating

Just moved to Mequon from Franklin and thought the friendliness and service was outstanding...much better than Wilde Toyota. You actually found the leakage problem in my tire rim! Thank you! More

by Amdevine100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski

Oct 23, 2020

Heiser Toyota responded

We are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

October 19, 2020

Dealership Rating
Employee Rating

I have to thank the kind gentleman that was behind the desk who brighten my day. I've been out of work fir 6 monthsvand gave me a no charge tire rotation. You can't imagine how much it meant to me. Than More

by KATHY.ALBRECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski

Oct 19, 2020

Heiser Toyota responded

Kathy, we are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

October 15, 2020

Dealership Rating
Employee Rating

Unfortunately your dealership did not come through with two of the three verbal agreements we made to close the deal Instead of doing an alignment as agreed upon the technician refused the service becaus More

by Jeff R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jorgo Ndina, Jakub Kania

Oct 15, 2020

Heiser Toyota responded

Jeff, thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to upper management and the General Manager Pat Pomeranz in an effort to better our business and employees. Please feel free to contact Pat directly by phone at 414-586-7104 or by email at ppomeranz@heiser.com

October 08, 2020

Dealership Rating
Employee Rating

Efficient quick service. Would recommend to anyone looking for dependable, reliable, honest service. Even had a loaner for me to use while they worked on the vehicle. More

by TKURTENBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski

Oct 09, 2020

Heiser Toyota responded

We are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

October 07, 2020

Dealership Rating
Employee Rating

Outstanding service. Brought me into the shop and clearly explained what what could and should be done. Then kept me informed as the work was being done. More

by BK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski

Oct 08, 2020

Heiser Toyota responded

Thank you for your business and high recommendation score. Our customers are our highest priority and I am pleased you had a great service experience with Heiser. We look forward to working with you again in the future.

October 05, 2020

Dealership Rating
Employee Rating

Heiser is always time efficient, friendly and accommodating. I never worry when I have to take my car in to get an oil change or repairs. More

by Marissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski

Oct 06, 2020

Heiser Toyota responded

Marissa, we are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

October 02, 2020

Dealership Rating
Employee Rating

Have bought several cars from here. All the people that work there is friendly and helpful. Bill Lawence is like my brother. We are always on the same page. The manager Jessica was fantastic. We disagreed More

by ROBCHEVELLE509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garski, Bill Lawrence

Oct 05, 2020

Heiser Toyota responded

First, congratulations on your new vehicle! We appreciate your business and kind words. Our customers are our highest priority and I am glad we were able to create such a positive and memorable car buying experience for you. We look forward to working with you again in the future.

...
40
...

Dealership Inventory (116 Vehicles)

new 2026 Toyota Tacoma car, priced at $54,041
2026 Toyota Tacoma
new
Mudbath exterior
Automatic
Four-wheel Drive
used 2018 Ford F-150 car, priced at $16,989
2018 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Toyota Grand Highlander Hybrid car, priced at $65,376
2026 Toyota Grand Highlander Hybrid
new
Pearl exterior
Automatic
All-wheel Drive
used 2017 Toyota Tacoma car, priced at $20,995
2017 Toyota Tacoma
used
Super White exterior
Automatic
Rear-wheel Drive
used 2021 Kia Telluride car, priced at $19,800
2021 Kia Telluride
used
Gravity Grey exterior
Automatic
All-wheel Drive
used 2024 Ford F-150 car, priced at $40,995
2024 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive