Joe Kuckuk | Page 39

The reps were friendly and engaged well with me, transactions were completed in a timely fashion, most importantly every one was well informed. Cleanses was on point! transactions were completed in a timely fashion, most importantly every one was well informed. Cleanses was on point! More

by T_MCRAYTON Verified Customer Verified Customer

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I made my appointment before work, and planned for extra time, just in case. Everyone I dealt with in the service department was friendly, accommodating, and professional. And they were so well prepared and time, just in case. Everyone I dealt with in the service department was friendly, accommodating, and professional. And they were so well prepared and efficient, I actually got to work early! More

by KNAPPJL Verified Customer Verified Customer

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Joe was very efficient in keeping me advised of the status of the work. Heiser tried to work out the issue but needs Toyota supply a tow hitch that works properly. I do have a hitch to use in the mea status of the work. Heiser tried to work out the issue but needs Toyota supply a tow hitch that works properly. I do have a hitch to use in the meantime. More

by GDUNCOMBE Verified Customer Verified Customer

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Thanks. The service was quick. It shows what I needed to do on my vehicle to get it to pass. Will return if further questions/service are needed. do on my vehicle to get it to pass. Will return if further questions/service are needed. More

by YENGVNNCR_TOYO Verified Customer Verified Customer

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Quick and efficient. Replaced leaky tire right away. I also needed an emissions test which was done first and was very fast. The whole visit took less than an hour. also needed an emissions test which was done first and was very fast. The whole visit took less than an hour. More

by MIKE.VANDEBUNT Verified Customer Verified Customer

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I went in for 15,000 mile maintenance on my 2019 RAV4. I wish I had paid more attention to the service reps’ names to give them personal compliments! The 2 I dealt with were great! The first (I believe Vin wish I had paid more attention to the service reps’ names to give them personal compliments! The 2 I dealt with were great! The first (I believe Vincent Lor?) answered all my questions to help me better understand how to use my cruise control settings. Because he was busy when my service was completed, another service rep (Bob or Joe) called me over to let me know it was done and went over the findings that everything checked out okay. He let me know the other guy was busy and that he didn’t want me to wait any longer, which I thought was very nice and great team work! He also answered my questions about the letter I received a while ago about the gas tanks never appearing full via the gauge after filling them fully. He said Toyota is still working on a resolution for that issue. Overall, I had a great experience and would recommend Heiser Toyota. More

by NSIMONS0519 Verified Customer Verified Customer

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The whole service department was an excellent experience no problems at all whatsoever. At first I was concerned since it was a used vehicle that I purchased a month ago. So i should not have had this probl no problems at all whatsoever. At first I was concerned since it was a used vehicle that I purchased a month ago. So i should not have had this problem of a bad catalyst Converter. No worries they said it was under a warranty so no charge to me. Awesome!. More

by LOBOSLYNN Verified Customer Verified Customer

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I WAS SO IMPRESSED WITH THE FRIENDLINESS OF THE STAFF AS WELL AS THEIR FAST SERVICE. I WAS THEIR FOR AN OIL CHANGE, TIRE ROTATION AND NEW WIPER BLADES. MY APPOINTMENT WAS 11;15 AND I WAS INFORMED MY VEHICLE WELL AS THEIR FAST SERVICE. I WAS THEIR FOR AN OIL CHANGE, TIRE ROTATION AND NEW WIPER BLADES. MY APPOINTMENT WAS 11;15 AND I WAS INFORMED MY VEHICLE WAS READY AT 11:52. MUCH LESS THAN THE 2-1/2HOURS IT TOOK AT ANOTHER DEALER FOR THE SAME SERVICE. YOU CAN BET I WILL BE BACK AT HEISER FOR FURTHER SERVICE IN THE FUTURE! More

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There are Good people I love them because they do a Good work for me. That is why I bring all my vehicles to them.Thanks. work for me. That is why I bring all my vehicles to them.Thanks. More

by Kenneth. Verified Customer Verified Customer

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The dealership offers variety of services needed to maintain your car The rep was receptive to my needs and offered advice in keeping with my wishes maintain your car The rep was receptive to my needs and offered advice in keeping with my wishes More

by MMANTHA Verified Customer Verified Customer

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