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Joe Kuckuk
553 Reviews
553 Reviews
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553 Reviews of Joe Kuckuk
December 30, 2020
I have 3 Toyota vehicles and have had them all serviced there. I have been using your service department for about 10 years. I may not bring all in future. I used to trust that I was only being recommende there. I have been using your service department for about 10 years. I may not bring all in future. I used to trust that I was only being recommended items that I need. Now I am not so sure. Very annoying that brake recommendation always have rotors calipers and pads. Another shop said I only need pads. This time was told need shocks and struts with no real explanation. $1500. Six months prior there was no sign of wear. Now I need to get a second opinion because I am no longer trusting these big ticket recommendations. Perhaps lay out options. More
by HALFTIMECARDS
Verified Customer
December 29, 2020
My interaction with Joe and Vincent is always great each time. These 2 are knowledgeable, friendly and thorough. I always look forward to working with them whenever I take my car in for service. time. These 2 are knowledgeable, friendly and thorough. I always look forward to working with them whenever I take my car in for service. More
by Heaven's Girl
Other Employees Tagged: Vincent Lor
December 27, 2020
No work was needed for my recall. It was free. Done No work was needed for my recall. It was free. Done done done a a a a a a a a a a a a No work was needed for my recall. It was free. Done done done a a a a a a a a a a a a More
by charles.werner
Other Employees Tagged: Vincent Lor , Bob Arciszewski
December 23, 2020
Always friendly and professional. Got me in and out quickly and provided a nice loner. The maintenance department is the reason I keep coming back to Heiser Toyota. quickly and provided a nice loner. The maintenance department is the reason I keep coming back to Heiser Toyota. More
by BOBLOKKER
Other Employees Tagged: Vincent Lor , Bob Arciszewski
December 18, 2020
Made appt for oil and emissions. Got there on time, told was after hours for emissions so had to come back for that another day. Swear must have put in the wrong oil as car has started knocking terribly wh was after hours for emissions so had to come back for that another day. Swear must have put in the wrong oil as car has started knocking terribly when engine turns on and miles per gallon has dropped from 45 to 32 on the 3 fill ups since oil change on my hybrid More
by cecileq2
Other Employees Tagged: Vincent Lor , Bob Arciszewski, Unknown who worked with
December 17, 2020
Easy and friendly, just took longer than I expected. In fairness, they were pretty busy at the time. I would call in a pleasant experience overall though. fairness, they were pretty busy at the time. I would call in a pleasant experience overall though. More
by AUSTINMAAS28
Other Employees Tagged: Vincent Lor , Bob Arciszewski
December 17, 2020
Glad there was no charge since oil leak was fixed < 1 year ago in a different part of the engine. Everyone very friendly and professional. year ago in a different part of the engine. Everyone very friendly and professional. More
by katiejcoogan
Other Employees Tagged: Vincent Lor , Bob Arciszewski
December 14, 2020
The work they did on my vehicle was done in an excellent and professional manner. And it was very, very helpful that they came and picked up my car for service and brought it back to me at home. What wonder and professional manner. And it was very, very helpful that they came and picked up my car for service and brought it back to me at home. What wonderful people! More
by JOANNE.JENSEN
Other Employees Tagged: Vincent Lor , Bob Arciszewski, Maureen Calmes, Kevin Garski
December 12, 2020
The reps were friendly and engaged well with me, transactions were completed in a timely fashion, most importantly every one was well informed. Cleanses was on point! transactions were completed in a timely fashion, most importantly every one was well informed. Cleanses was on point! More
by T_MCRAYTON
Other Employees Tagged: Vincent Lor , Bob Arciszewski
December 12, 2020
I made my appointment before work, and planned for extra time, just in case. Everyone I dealt with in the service department was friendly, accommodating, and professional. And they were so well prepared and time, just in case. Everyone I dealt with in the service department was friendly, accommodating, and professional. And they were so well prepared and efficient, I actually got to work early! More
by KNAPPJL
Other Employees Tagged: Vincent Lor , Bob Arciszewski
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