Joe Kuckuk
Joe Kuckuk at Heiser Toyota

Joe Kuckuk | Page 37

Service Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.2
553 Reviews
4.2

553 Reviews

Write a Review

553 Reviews of Joe Kuckuk

February 10, 2021

Dealership Rating
Employee Rating

It was overall a great experience, friendly and understanding staff. Explained every thing and suggested things that would improve my car. Making it safer for me to be on the road More

by ottest00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Jakub Kania , Bob Arciszewski, Goran Filipovic, Kevin Garski

Feb 12, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 10, 2021

Dealership Rating
Employee Rating

I dropped my car off on Sunday night for a Monday 7 AM appointment. They started working on it on Tuesday. They said they didn’t see the envelope in the Dropbox. They tried to sell me some weird vehicle s More

by Gjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Vincent Lor , Bob Arciszewski

Feb 12, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Director Don Meyer by phone at 414-247-8984 or by email at dmeyer@heiser.com so we can better understand what happened during your experience.

February 05, 2021

Dealership Rating
Employee Rating

The people are so nice. The loaner was life saver. I am glad I purchased from Heiser Toyota. I hope my new Prius continues to preform More

by Susan Lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski, Maureen Calmes, Kevin Garski

Feb 12, 2021

Heiser Toyota responded

Dear Susan, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 04, 2021

Dealership Rating
Employee Rating

My service at Heiser Toyota was excellent. My vehicle would not start, even with a jump and needed to be towed. Lucky for me it was covered under warranty. More

by GNSALOOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski, Shane Albrecht

Feb 12, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 22, 2021

Dealership Rating
Employee Rating

Great experience as always. The Staff are always professional, helpful and friendly. I enjoy getting my car serviced here and will continue to do so for the foreseeable future. More

by IJELEO92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski

Jan 29, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 21, 2021

Dealership Rating
Employee Rating

Nice friendly staff.Reasonable price and quick service. Nice and clean waiting room don’t have anything else to make this twenty five words right now More

by psekhon1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski

Jan 21, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser Toyota service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 21, 2021

Dealership Rating
Employee Rating

Best experience at a dealership service department ever. Work was completed before promised, and final cost was below estimated. Truly exceeded expectations. I will be returning for any future work. More

by MCKAY739
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski

Jan 21, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser Toyota service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 15, 2021

Dealership Rating
Employee Rating

They are great they treat your car with T L C as do they do to the customers I have referred many people to them not only for service but to buy autos More

by jpassoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Hall, Vincent Lor , Bob Arciszewski

Jan 21, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 14, 2021

Dealership Rating
Employee Rating

I really appreciate the service team for picking up my car and taking care of me from start to finish great work. Thank you a More

by GLENNMICHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski

Jan 14, 2021

Heiser Toyota responded

Dear Michelle, Thank you for the positive feedback! We are thrilled to hear that you had a 5-star experience with the Heiser team and enjoyed our complimentary pickup and delivery service. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 08, 2021

Dealership Rating
Employee Rating

Sale went pretty good. I think its ridiculous the cost Toyota charges for the trailer hitch ans especially the wire harness that cost over 200 dollars. When I brought in to get trailer hitch installed it More

by FOZZY70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed , Goran Filipovic, Tria Lee

Jan 14, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for your feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. If you have any additional questions or concerns, please feel free to reach out to our General Manager Pat Pomeranz by phone at 414-586-7104 or by email at ppomeranz@heiser.com. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

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