Joe Gonzalez
Joe Gonzalez at Mark Christopher Auto Center

Joe Gonzalez | Page 14

Fleet Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.9
432 Reviews

I live here locally. I started in this industry washing cars. I’m a family man, with 2 amazing little girls. My family and I love spending time outdoors. I take pride in making customers buying experience memorable.

4.9

432 Reviews

Write a Review

Specialties & Trainings

First Responders/Military/ Educator specialist

432 Reviews of Joe Gonzalez

January 16, 2023

Dealership Rating
Employee Rating

Fast service, great customer service, really helpful answered my questions and was informed about everything going on More

by TONYZ28LAZARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, Jerry Pena , Mike Cagey, Angel Madrigal, Jett Palos, Matt Torres

Jan 18, 2023

Mark Christopher Auto Center responded

Tony, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 08, 2023

Dealership Rating
Employee Rating

I definitely recommend this place to get the smog check done. Really fast for a good price. More

by FIERRO_CLAVO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , Mike Cagey, Anthony Garrido, Angel Madrigal, Matt Torres

Jan 10, 2023

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 08, 2023

Dealership Rating
Employee Rating

I was recommended to this place by my father in law and found that he was right. Very professional place. More

by FIERRO_CLAVO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, Jerry Pena , Mike Cagey, Anthony Garrido, Angel Madrigal, Jett Palos

Jan 10, 2023

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 30, 2022

Dealership Rating
Employee Rating

Very efficient process to buy a car. ... had a great time buying my new car More

by markandersonsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri , DAS Admin, Mike Cagey, Anthony Garrido

Jan 04, 2023

Mark Christopher Auto Center responded

Congratulations on your new car! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 15, 2022

Dealership Rating
Employee Rating

I have a new car with 4,000 miles on it. It needs to be in the shop for 2 to 3 days to repair. They do not have a loaner car and no rental cars on site. I can’t figure out a way to get renta More

by Sandy
Recommend Dealer
Yes
Dec 20, 2022

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 15, 2022

Dealership Rating
Employee Rating

Excellent service and pleasant experience. Definitely made my purchase fast and efficient. Thank you everyone. More

by GRISELDARZ72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2022

Mark Christopher Auto Center responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Mark Christopher Auto Center. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 01, 2022

Dealership Rating
Employee Rating

Excellent service from everyone. Special thanks to Emad and his team for all their help with my purchase. Also a big thank you to Joe Gonzalez, Johnathan and Emiterio. More

by GRISELDARZ72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2022

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 28, 2022

Dealership Rating
Employee Rating

Had to unexpectedly do a trade with my truck, at night bad lighting i wonder why. the vehicle I was looking at was being detailed and service had already been done. After the fact checked oil and it was a More

by dwin123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, Jerry Pena , Mike Cagey, Tony Catalano, Anthony Garrido, Angel Madrigal, Jett Palos

Nov 30, 2022

Mark Christopher Auto Center responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 27, 2022

Dealership Rating
Employee Rating

Originally there was a slight hiccup in communication on pricing between sales team members. However a few hours later I received a Call from Joe Gonzalez who was amazing. He had originally quoted one of More

by plumbers1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri

Nov 29, 2022

Mark Christopher Auto Center responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Joe's and Sam's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 19, 2022

Dealership Rating
Employee Rating

The salesmen were helpful and they didn't have a high pressure sales pitch. The new vehicle was nice and clean and full of gas More

by gary121phillips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri , Mike Cagey, Jett Palos, Tony

Nov 22, 2022

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

...
14
...