Joe Goas
Joe Goas at Audi Wyoming Valley

Joe Goas

Service Advisor

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

Contact Me
4.7
279 Reviews

Dealership Experience

10 yrs, 6 mos

Industry Experience

43 yrs, 2 mos

Languages Spoken

English English

4.7

279 Reviews

Write a Review

279 Reviews of Joe Goas

June 05, 2025

Dealership Rating
Employee Rating

Everyone was very accommodating and courteous! It was very easy to communicate with all parties and responses were instantaneous! Great dealership! More

by CRAIGP1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tessa Hettesheimer

June 05, 2025

Dealership Rating
Employee Rating

My car was serviced in an efficient and professional way. I would recommend buying Valley motors to my friends and family. More

by STEPHANIE.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 04, 2025

Dealership Rating
Employee Rating

Everything was to the point. Understood all of my issues and concerns. Called every-time there was an update on my vehicle. More

by Jobey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 03, 2025

Dealership Rating
Employee Rating

The staff is very friendly. Joe answered all of my questions. My car was done earlier than expected More

by MARJACK592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 01, 2025

Dealership Rating
Employee Rating

Audi of Wyoming Valley is always a 10 out of 10… Brian is always the best… He explains everything that is needed and was done to the vehicle.. I would never take my s5 or sq5 anywhere else… They do the best More

by Scirocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2025

Dealership Rating
Employee Rating

They explain everything that they do. They are courteous and respectful. They also have a video to show you what they did. More

by JAWALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2025

Dealership Rating
Employee Rating

Service was prompt and as expected. They even washed the car! Highly recommend this dealership for service. More

by MINKEST0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 11, 2025

Dealership Rating
Employee Rating

They were awesome and very efficient! My car was in and out of there. Definitely would go again More

by Floridalover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 29, 2025

Dealership Rating
Employee Rating

From scheduling to driving away I received excellent service! Kudos to Joe Goas he kept me well informed while I waited for my vehicle. He was polite and informative. He offered drinks and snacks to hel More

by JKTM2626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2025

Dealership Rating
Employee Rating

John has much to learn about the product, but is very obliging and willing to get the information asked… he is young, he will learn. The worst part of the buying experience is the “ secondary sales pitch More

by Raymo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2025

Audi Wyoming Valley responded

Thank you for taking the time to share your thoughts and observations with us. We truly value feedback like yours, as it allows us to continually improve and refine the experience we offer. I'm very glad to hear that John made a positive impression with his willingness to assist. He is indeed newer to the team, but he shows great promise and enthusiasm for learning the Audi brand inside and out. We are confident that with time and experience, he will continue to grow into an outstanding resource for our customers. Regarding your experience in the financing process, I appreciate you sharing your perspective. Our intention when presenting additional protection products is simply to provide information on available options that many customers find valuable over time. That said, we recognize that each customer's needs are different, and it is never our desire to make anyone feel pressured or uncomfortable. Transparency is important to us, and it’s helpful to hear that a more straightforward and open approach is what you value most — that is absolutely the standard we aim for. If you have any other questions or if I can assist with anything else, please feel free to reach out. I appreciate the opportunity to work with you and look forward to helping however I can. -Mitch Kotarski General Sales Manager

Apr 28, 2025

Raymo responded

Over all, I think you have a fine dealership. What I have found unethical non the past, is including road hazard to a tire purchase without out asking if I wanted it. I asked for an “ out the door “ price on tires , I noticed a $160 addition cost, apparently $40 / tire. I reached out after I noticed, but did not hear back from your representative.., I just lived with it, but I resented it. I will think twice before buying tires there again. All anyone wants is a square deal. No surprise costs. But I usually get good service from WVA. I have had positive dealings with Brian. I have dealt with him for near 10 years.He seems to care. Joe mislead me on the tires. I have dealt with him for years as well, but I will be more cautious in the future. This is the first time I have never dealt with Troy. I suspect a portion of his compensation comes from selling additional warranties. But he seems competent. John is a nice kid and could not have been more obliging, but has much to learn.

1
...

Dealership Inventory (92 Vehicles)

used 2024 Volkswagen Jetta car, priced at $21,530
2024 Volkswagen Jetta
used
Pure White exterior
Automatic
Front-wheel Drive
new 2025 Audi Q5 car, priced at $61,430
2025 Audi Q5
new
White exterior
Automatic
All-wheel Drive
new 2025 Audi Q5 car, priced at $59,655
2025 Audi Q5
new
Tambora Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Audi Q5 car, priced at $59,680
2025 Audi Q5
new
White exterior
Automatic
All-wheel Drive
used 2025 Audi Q7 car, priced at $66,210
2025 Audi Q7
used
White exterior
Automatic
All-wheel Drive
used 2025 Audi Q7 car, priced at $59,112
2025 Audi Q7
used
Tamarind Brown Metallic exterior
Automatic
All-wheel Drive