Troy Craig

Absolutely amazing! !!! I walked in very distraught after recently totaling my car. It was an Audi sq5 and I only had it for two weeks. I walked in and asked if I could p !!! I walked in very distraught after recently totaling my car. It was an Audi sq5 and I only had it for two weeks. I walked in and asked if I could please have a salesperson who is patient, hoping to get someone kind as I have never gone through the car buying process completely alone. Josh was so helpful and great to work with. He helped me talk numbers and find a car that I am SO happy with. After explaining I had to leave to get my kids soon, Troy made sure all of my paperwork was done in the fastest way possible and this was hands down the best experience I've ever had at a dealership. They weren't too salesy and honestly stayed genuine the entire time. Something I really really appreciate and they will have my business forever! Give these two a raise. 5 stars from me! More

by MGROSHEK08 Verified Customer Verified Customer

Print

Everyone was so kind and helpful and insightful. Darlene was wonderful and Troy helped me feel comfortable when making the decision to purchase a vehicle. Great experience! Darlene was wonderful and Troy helped me feel comfortable when making the decision to purchase a vehicle. Great experience! More

by E.BOMBER24 Verified Customer Verified Customer

Print

I've dealt with other dealerships spanning Honda, Acura and Volvo and must say this was the best experience I've had from start to finish. Randy was helpful throughout the entire journey through the end wh and Volvo and must say this was the best experience I've had from start to finish. Randy was helpful throughout the entire journey through the end where he painstakingly went through the vehicle's features and options. The day of pick-up was quick, smooth and was on my way expeditiously. I would certainly deal with Randy, Craig and the rest of the team in the future for my future vehicle needs! More

Print

We had a great overall experience with the dealership. The salesman and financial guy were excellent. Would highly recommend them both. The salesman and financial guy were excellent. Would highly recommend them both. More

Print

The experience from start to finish was comfortable. Normally I dislike going into a dealership but this experience was different. Normally I dislike going into a dealership but this experience was different. More

by JEN.T1218 Verified Customer Verified Customer

Print

Went in knowing what I wanted for my car, and wanted a quick transaction, and they beat my trade-in ask as well as my pre-approved financing APR. all done in ~3 hours time. quick transaction, and they beat my trade-in ask as well as my pre-approved financing APR. all done in ~3 hours time. More

by MONAHANPR Verified Customer Verified Customer

Print

Excellent service and staff! I've been doing business with them for many years and they have always been terrific! I've been doing business with them for many years and they have always been terrific! More

Print

Excellent service throughout the entire process and right level of communication with no pressure to purchase! level of communication with no pressure to purchase! More

Print

I can't say enough good things about the entire dealership experience. I've purchased and traded many a vehicle for more than 30+ years. Audi Wyoming Valley makes it too easy to buy from them; best dealership experience. I've purchased and traded many a vehicle for more than 30+ years. Audi Wyoming Valley makes it too easy to buy from them; best sale price (most transparent website) , very good trade values, and respect to customer. Usually have my own financing with best rate, but give Troy a chance because he got me an even better rate. Randy is the best. Bends over backwards to get everything in line for purchase. He and Troy are a great team. But, not for nothing, the entire organization (Audi Wyoming Valley) is top notch. After purchase care and attention are far better than other brands. Never disappointed; from inquiring about a purchase to having vehicle serviced and spit shined. More

Print

Great experience purchasing my RS3 from Joe at Audi Wyoming Valley. They gave me a fair price on the new car, an excellent offer on my trade in, and the best interest rate I've seen in today's market. Wyoming Valley. They gave me a fair price on the new car, an excellent offer on my trade in, and the best interest rate I've seen in today's market. Good communication and no games throughout the process. More

Print