Joe French | Page 107

Long term relationship We have bought a total of eight vehicles from Klaben over the last 16 years. We have been treated with respect and integrity. We have met with quali We have bought a total of eight vehicles from Klaben over the last 16 years. We have been treated with respect and integrity. We have met with quality service provided by knowledgable people who really care. The sales and financing staff go to great lengths to understand and meet our expectations. We will be back. More

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The Texan Tex Welch was my dad's favorite car saleman ever - would buy a new car (Explorer) every two years, Listening to my dad talk about Tex stuck with me c Tex Welch was my dad's favorite car saleman ever - would buy a new car (Explorer) every two years, Listening to my dad talk about Tex stuck with me can not tell you how many cars I have brought or leased from Tex myself. Tex has always been upfront and honest with me. More

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Completely Satisfied with our experience at Klaben Ford! Kenny King and Roscoe Woodberry were exceptional sales people in our sales experience at Klaben Ford in Kent, Ohio. They are extremely friendly and kn Kenny King and Roscoe Woodberry were exceptional sales people in our sales experience at Klaben Ford in Kent, Ohio. They are extremely friendly and knowledgeable. We won't go any where else. Product and Service are Exceptional. We also want to acknowledge Joe French and Mona Crooks in the service department. They are awesome! We have been doing business with them for years. Thanks Kenny and Roscoe! You guys are awesome! --The Divine Family Hudson, Ohio More

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Joe is a great guy - We have 3 cars serviced when we go Joe is a great guy - We have 3 cars serviced when we go for our OLF or (the works) , he is friendly , professional and Joe does a great job taking c Joe is a great guy - We have 3 cars serviced when we go for our OLF or (the works) , he is friendly , professional and Joe does a great job taking care of us and our needs for service . The face to face person is what brings a customer back . I know this I work in customer care . Joe is one of the good guys , he cares for his customers! A+++ More

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The service provided was "Great" because they were able to provide me with quick, friendly service and the use of a rental vehicle. My car was repaired in less than 24 hours. were able to provide me with quick, friendly service and the use of a rental vehicle. My car was repaired in less than 24 hours. More

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Klaben Ford and Service Adviser Joe French always are friendly and professional. I know when I leave that service is completed properly. Thanks for the good work. friendly and professional. I know when I leave that service is completed properly. Thanks for the good work. More

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Took my car in to get oil change/tire rotation and some warranty work. Joe French scheduled my cars so I could drop the first off, get it serviced, and drop off the other to have work done on it when I pic warranty work. Joe French scheduled my cars so I could drop the first off, get it serviced, and drop off the other to have work done on it when I picked up the first car. Very convenient! I would recommend Joe every time for a pain free service experience. Also the mechanic that worked on my car was Greg Donovan. I ask for him every time. Fixed right the first time every time! More

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Joe was very friendly and gave all the information that I needed. Was very pleased with the service and the great attitude of all the employees. needed. Was very pleased with the service and the great attitude of all the employees. More

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I take my company's Ford fleet vehicles here on a regular basis. I have worked mostly with Joe French (and sometimes Mona Crooks) over the last five years. They are friendly, know Ford's product li regular basis. I have worked mostly with Joe French (and sometimes Mona Crooks) over the last five years. They are friendly, know Ford's product line exceedingly well, and always help us save money on the bottom line. In fact, I have never had a lapse in service when dealing with Mr. French and Ms. Crooks. I highly recommend them when you need to take your vehicle in for service. More

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First off, I called my Sales Person, Tex, who set me up with Service with Joe French. Tex was already off work and handled my service visit for the next morning. Tex is an AWESOME Salesperson and I will with Service with Joe French. Tex was already off work and handled my service visit for the next morning. Tex is an AWESOME Salesperson and I will and have recommended him to others. If I return in the future for another vehicle I will definitely use Tex. Now Service with Joe French was also AWESOME. Joe has been my service advisor in the past and because my current advisor did not retrun my call, Tex set me up with Joe and I have asked for him to remain my advisor. I am very pleased with the service I have received on my 2009 explorer as well as my 2007 Edge in the past. I would and will recommend Klaben to all my friend and family. I would also like to put in a word for Mona, she has also helped in the past and would also recommend Mona, she is a fabulous person and great personality. Love the 3 people mentioned above. awesome people, please acknowledge them as they are so very deserving of their great customer service. Thank You Dawn Hutzell 330-626-0647 More

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