Joe Franzoni
Joe Franzoni at Suburban Ford of Sterling Heights

Joe Franzoni

New Car Sales Consultant

Suburban Ford of Sterling Heights

40333 Van Dyke Avenue
Sterling Heights, MI 48313

5.0
73 Reviews
5.0

73 Reviews

Write a Review

73 Reviews of Joe Franzoni

September 16, 2024

Dealership Rating
Employee Rating

I could not be more impressed with Tim and his knowledge and professionalism. I am in sales myself and know what to lookout for when making a big purchase. He got me exactly what I wanted and what I wante More

by Jmccracken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy O'Connor, Nicolas Navarro , Vinny Cusenza

Sep 16, 2024

Suburban Ford of Sterling Heights responded

We're delighted to hear that Tim provided such an impressive experience at Suburban Ford of Sterling Heights. Thank you for the fantastic review and your kind words! Enjoy your new vehicle!

December 05, 2023

Dealership Rating
Employee Rating

I've been seeing Joe for the past 7 years for my Ford Purchases. He always keeps me informed of my order status and does a great job making sure everything is right on my orders. I definitely recommend More

by clay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2023

Suburban Ford of Sterling Heights responded

Hi Clay, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 17, 2023

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Employee Rating

Very disappointed in the finance department. I specifically told them I didn't want any type of extended warranties and they signed me up anyway. They gave me a flashdrive instead of paperwork s More

by christopherpuzzuoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Gjonaj , Amanda Brown

May 30, 2023

Dealership Rating
Employee Rating

Even though I was buying a lower priced used vehicle from Suburban Ford, Nick N. was extremely helpful during his busy schedule. He had all of the paperwork ready to go when I arrived at my scheduled time. More

by SpartyBen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Navarro

Jun 05, 2023

Suburban Ford of Sterling Heights responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks for the recommendation, and have an amazing day!

April 19, 2023

Dealership Rating
Employee Rating

I’ve been going to this dealership for over 30 years it’s beautiful and everyone is so nice and helpful More

by Italia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2023

Suburban Ford of Sterling Heights responded

Hi Italia, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 28, 2023

Dealership Rating
Employee Rating

I love the atmosphere & friendliness at this dealership. The service was great and fast for the oil change More

by Connienanni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2023

Suburban Ford of Sterling Heights responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2022

Dealership Rating
Employee Rating

Purchased a new Bronco Sport three weeks ago. By far the best experience with a purchase in over 30 years. Amazing Sales and Finance team. More

by btforstner01.bf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Apess

Jun 06, 2022

Suburban Ford of Sterling Heights responded

Hi, thank you for your kind words and congratulations on your new vehicle! At Suburban Ford of Sterling Heights, we value our customers and we look forward to seeing you on your next visit. Take care!

October 07, 2021

Dealership Rating
Employee Rating

Wonderful salesman to work with. He walked me through my first car purchase during one of the craziest times car sellers have seen. I greatly appreciated having him. More

by Kristenlosey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annabelle Lange

February 11, 2021

Dealership Rating
Employee Rating

Thank you Joe and John for your assistance. You both were very kind and efficient as I was making a big purchase. Thanks again to both of you! More

by Pamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Halsey, Renee Junga

Feb 19, 2021

Suburban Ford of Sterling Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 06, 2021

Dealership Rating
Employee Rating

Good service. Allowed me to test drive the cars I wanted to. Gave me a good trade value on my Fusion for a new 2021 explorer. More

by EnoL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Skeltis, Flutur Gjonaj , Michael LeBeau, Bryan Stier

Feb 09, 2021

Suburban Ford of Sterling Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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