Joe Cuellar
Joe Cuellar at Southern Chrysler Dodge Jeep Ram Greenbrier

Joe Cuellar | Page 22

General Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.1
238 Reviews
4.1

238 Reviews

Write a Review

238 Reviews of Joe Cuellar

January 09, 2022

Dealership Rating
Employee Rating

all work performed was done correct as requested. the service was great, the people were professional. More

by waynesadler62
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Allison Humphries

Jan 10, 2022

Southern Chrysler Dodge Jeep Ram Greenbrier responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 30, 2021

Dealership Rating
Employee Rating

I have an awesome experience I would recommend them 100 % Tyrone and his team helped me step by step More

by ninna_0923
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyrone Houston, Nerely Blanco , Jeff Owens, Ms Blanco

Dec 31, 2021

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 07, 2021

Dealership Rating
Employee Rating

Great service! We love seeing Scott and everyone else there. Wonderful people who will take the time needed to provide you with quality service. More

by JESSICA.ALTMAN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Houchins

Dec 08, 2021

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 07, 2021

Dealership Rating
Employee Rating

Excellent Services. I always go to this service center. I suggest all my friends to go here . More

by NIKHIRAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2021

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 17, 2021

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Employee Rating

Charged 160 for a diagnostic I think that's way over priced. Told my wife what was wrong and told her it was 800 to replace a 3 way coolant valve, again way over priced she declined the service as I wil More

by CHARLESBRIGGS2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 17, 2021

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with feedback. We can certainly understand your desire to complete repairs on your own vehicle due to the cost but unfortunately, that does not allow you to benefit from our service and parts warranties if anything should happen. If you navigate through our website, you will see all of the amenities we offer you and your vehicle including the opportunity to make flexible monthly payments towards your vehicle's service if you are not able to pay the entire cost at completion. We would love to speak with you on this matter to discuss any discrepancies you feel we have with our service department. Please include your name, contact information, and nature of any concerns to social@drivingsouthern.com and we will be happy to discuss. Hope to hear back from you soon.

November 14, 2021

Dealership Rating
Employee Rating

service manager lied to us and when we talked to the front end manager she told us she would investigate and contact us back, which was a lie as well. they screwed up service on our vehicle our both tri More

by KSMJMR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Allison Humphries, Jeff Owens

Nov 15, 2021

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for bringing this to our attention. We would very much like to speak with you as soon as is convenient for you so we can resolve this matter with you. If you kindly include your name, contact information, and nature of any concerns to social@drivingsouthern.com, we will be happy to have our executive team reach out and ensure that you are completely satisfied with us. Hope to hear from you soon.

November 09, 2021

Dealership Rating
Employee Rating

Southern Chrysler Jeep - Greenbrier once again provide me with OUTSTANDING service. Big thanks to all members on the Blue Team, including my helpful Service Coordinator, Daniel Russell. Highly recommended! More

by JULIE38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Houchins , Allison Humphries, Jeff Owens

Nov 09, 2021

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 04, 2021

Dealership Rating
Employee Rating

Poor communication. I sat for 2 hours waiting for an oil change, only to find out they didn’t have the oil and had been waiting on a courier. The manager apologized and offered a free alignment. Doesn’t mak More

by thelorijo@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 05, 2021

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. First, please accept our apology for missing the mark with you. As we always pride ourselves on being the industry leader in sales and service, we will make things right with you. Please return as soon as you can so we can complete the work on your vehicle. We have also forwarded your information to our team for review and correction; they will ensure that this does not occur in the future. Thank you.

October 27, 2021

Dealership Rating
Employee Rating

Omg from the time I first talked to Joe Anthony ! He was amazing truly an honest man ! Ordered my Jeep I was impatient as all woman are ! But he kept me informed from beginning to end and when my Jeep final More

by TBOWERS2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Anthony , Jeff Owens, Heather ??

Oct 28, 2021

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 27, 2021

Dealership Rating
Employee Rating

If you’re looking to buy a new or used vehicle, this is the place to go! They have excellent customer service, they go above and beyond to make sure you drive off in a reliable vehicle.. Choose Southern y More

by ENPACE914
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jones , Barbara in the service dept.

Oct 27, 2021

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

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