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Joe Cleaver
206 Reviews
I've worked for Ferman BMW/Mini since March 2011. I have been a BMW Service Advisor, BMW Client Advisor and currrently serving as a Finance Manager since October 2016. Prior to coming to Ferman, I was a BMW Service Advisor at another local BMW Dealership for over 4 years. Additionally, I am a retired U.S. Marine Master Sergeant who served 20 years of loyal and faithful service. I am blessed to carry on the Marine Corps' morales, values and ethics in my current career field. Semper Fidelis! (Always faithful)
Read moreDealership Experience
15 yrs, 9 mos
Industry Experience
19 yrs, 5 mos
Specialties & Trainings
F&I LEGAL & ETHICS STANDARDS CERTIFIED
NOTARY
206 Reviews
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206 Reviews of Joe Cleaver
April 23, 2020
Tremendous experience! We saw a used Volkswagen Beetle on an internet website and fell in love with it. We immediately called the number listed and it was Ferman Mini in Tam We saw a used Volkswagen Beetle on an internet website and fell in love with it. We immediately called the number listed and it was Ferman Mini in Tampa. After a brief conversation with the sales manager we decided to drive down and look at it the next day. We mad the 500 mile roundtrip to Tampa on Sunday 19 April. The staff was absolutely amazing and the car is beautiful! It was a cash sale and we were in and out in 2:15 (two hours and fifteen minutes) That is a record for us purchasing a vehicle! I can't say enough about this dealership! Chellcey was fantastic in her handling such a last minute sales transaction. The finance guys who did the paperwork were easy with no pressure to purchase add ons. We drove to Tampa to buy a car and ended up meeting some wonderful people and making some good friends as well. All this while maintaining safe "social distancing" practices. We will probably buy more vehicles from Ferman due to the treatment we received regardless of the distance we would have to travel. More
by wmbligh
Verified CustomerOther Employees Tagged: Michael Stanton , Chellcey Vecchio
March 30, 2020
Great service Everybody I spoke to from the person who sold me the vehicle to the finance department was wonderful! I love my new mini! I would recommend them to ev Everybody I spoke to from the person who sold me the vehicle to the finance department was wonderful! I love my new mini! I would recommend them to everybody! More
by Mahlmeister007
Other Employees Tagged: Manolo Santos , Chellcey Vecchio
March 20, 2020
Mimi's Mini I love my new red Mini convertible. It's fun to drive and the perfect car for me. My grand kids now refer to it as Mimi's Mini. Thanks Dallas for g I love my new red Mini convertible. It's fun to drive and the perfect car for me. My grand kids now refer to it as Mimi's Mini. Thanks Dallas for going above and beyond expectations. Great service. More
by suzyalbus
Other Employees Tagged: Dallas Crider
February 26, 2020
Finance/Warranty/Sales Joe Cleaver is very informative, perfectionist, friendly, explains in detail which leaves you feeling like you know what you signed up for especially Joe Cleaver is very informative, perfectionist, friendly, explains in detail which leaves you feeling like you know what you signed up for especially where warranty is concerned. I've had 7 years experience with Joe first when he was in the service department and now in the Finance. David Soto in Sales Department was very patient, friendly, knowledgeable, not pushy but persistant meaning keeping you informed/followed up, and took his time with you. I go out of my way to go to this dealership for its continued great service and honesty. More
by cjw1928
Other Employees Tagged: David Soto
February 24, 2020
Thank you! Bob Annis is very nice, patient, helpful, knowledgeable and straightforward and so is Bob Cleaver. Really appreciate all the help and I really like my Bob Annis is very nice, patient, helpful, knowledgeable and straightforward and so is Bob Cleaver. Really appreciate all the help and I really like my first MINI. More
by pamg
Other Employees Tagged: Bob Annis
February 24, 2020
Simply the best. They take the time to listen to vehicle needs and wants versus selling what's on the floor. Passionate about Minis. Awesome. needs and wants versus selling what's on the floor. Passionate about Minis. Awesome. More
by jpetrie801
Other Employees Tagged: Sara Voorheis , In 35 years of car buying this was the absolute best experience. Sara rocks!
February 23, 2020
Auto Purchase Working with the team was very satisfying. Dan our salesman was outstanding. We really appreciated the whole experience. Would definitely purchase ano Working with the team was very satisfying. Dan our salesman was outstanding. We really appreciated the whole experience. Would definitely purchase another vehicle from this dealership. More
by jbeach33
Other Employees Tagged: Dan MacDonald
February 17, 2020
Extremely accommodating I have now purchased two vehicles in the past few months at Ferman. I could not be more impressed with the entire process and would highly recommend I have now purchased two vehicles in the past few months at Ferman. I could not be more impressed with the entire process and would highly recommend it. More
by scott
Other Employees Tagged: Bob Murray , Karl, Alex
February 15, 2020
We had a great experience. We got the car that we wanted at a very fair price. They worked with our trade in and everyone was very friendly and welcoming. at a very fair price. They worked with our trade in and everyone was very friendly and welcoming. More
by rdfultz3
Other Employees Tagged: Bob Annis, Michael Stanton , Derrick Snyder
February 14, 2020
Top Notch Great team work. Bob Annis, Joe Cleaver, and sales manager Manolo Santos ! Ferman Chevy/Volvo could learn a lot from this team, in customer service a Great team work. Bob Annis, Joe Cleaver, and sales manager Manolo Santos ! Ferman Chevy/Volvo could learn a lot from this team, in customer service and respect. More
by bdo0594
Other Employees Tagged: Bob Annis, Manolo Santos
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