Joe Agate

Happy with sales person, not management, customer service or people handling registration transfer. 1)Customer service did not follow up with a complaint. 2) Management did not address concern with a vendor or people handling registration transfer. 1)Customer service did not follow up with a complaint. 2) Management did not address concern with a vendor who broke a piece of molding. Expected me to handle their vendor. 3)Received a letter from Louisiana DMV because the people in registration taking too long to get my registration transferred from my trade in. I had to handle the issue with DMV. Was on phone for 45 minutes waiting for them to answer. All your people had to do was send a copy of trade in paperwork to take care of issue. Instead I had to do their work. More

by asavoie1977 Verified Customer Verified Customer

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Very great experience for the first time dealing with this dealership. No pressure no hype experience. this dealership. No pressure no hype experience. More

by afcallais Verified Customer Verified Customer

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From the call back I received from the internet sales lady to walking into the door, my expectations and experience was by far the best I could have asked for. Brandy was the best salesperson I have ever lady to walking into the door, my expectations and experience was by far the best I could have asked for. Brandy was the best salesperson I have ever worked with, Mr. Joe took my info and worked out the deal and Jose brought us into his office and blew me away at the rates he got for us. You have a customer for life and I have been telling everyone to go to Crown More

by joshtroutt1218 Verified Customer Verified Customer

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The entire team from sales on the floor to the finance folks to managers and even on the owner side the experience was awesome. They make everyone feel like family there or as if they have known you for y folks to managers and even on the owner side the experience was awesome. They make everyone feel like family there or as if they have known you for years! It has been quite the experience! More

by BRETTRHODES Verified Customer Verified Customer

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I recently purchased a vehicle from Crown GMC Buick as an out-of-state buyer and had a great experience working with Phil Valenti. Phil was professional, responsive, and made the entire process smooth from s out-of-state buyer and had a great experience working with Phil Valenti. Phil was professional, responsive, and made the entire process smooth from start to finish. He kept me informed, answered all my questions promptly, and made sure everything was ready for a seamless transaction. It’s not always easy buying a car from another state, but Phil and the team made it easy and stress-free. Highly recommend! More

by Bb2017 Verified Customer Verified Customer

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Very bad business. Went to purchase a pre-owned vehicle, signed all the paper work just had to wait on my credit union to get the payment sent over. Was gonna go back t Went to purchase a pre-owned vehicle, signed all the paper work just had to wait on my credit union to get the payment sent over. Was gonna go back the next day and pick it up and they SOLD it!! Approved by their manager Joe Agate. They say they are built on relationships but this is how they treat their customers. And their employees! Our sweet sales lady hustled to have the car detailed quickly and filled it up for us and they just took her sale from her. More

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Very disappointed with the way we were treated by the sales manager. He told my wife that the vehicle we were interested in was being held for us and that we could come pick it up the next day. Based on sales manager. He told my wife that the vehicle we were interested in was being held for us and that we could come pick it up the next day. Based on his word, we made plans accordingly. However, not long after my wife left the dealership, he approved the sale of the same vehicle to someone else. This was extremely unprofessional and misleading. It shows a complete lack of integrity and respect for customers. We will not be doing business here again, and we would not recommend this dealership to anyone. More

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Awesome customer service! Eric and his team were amazing! Definitely will be sending more customers their way. Eric and his team were amazing! Definitely will be sending more customers their way. More

by kristyjohn44 Verified Customer Verified Customer

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From start to finish the process was a pleasure and Zach and the entire team were very knowledgeable and helpful! and the entire team were very knowledgeable and helpful! More

by BRETTRHODES Verified Customer Verified Customer

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The process went flawlessly. Kevin is a professional.Joseph the finance guy was fantastic. Good job! Kevin is a professional.Joseph the finance guy was fantastic. Good job! More

by lzee61971 Verified Customer Verified Customer

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