Joe Agate | Page 2

Very disappointed with the way we were treated by the sales manager. He told my wife that the vehicle we were interested in was being held for us and that we could come pick it up the next day. Based on sales manager. He told my wife that the vehicle we were interested in was being held for us and that we could come pick it up the next day. Based on his word, we made plans accordingly. However, not long after my wife left the dealership, he approved the sale of the same vehicle to someone else. This was extremely unprofessional and misleading. It shows a complete lack of integrity and respect for customers. We will not be doing business here again, and we would not recommend this dealership to anyone. More

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Awesome customer service! Eric and his team were amazing! Definitely will be sending more customers their way. Eric and his team were amazing! Definitely will be sending more customers their way. More

by kristyjohn44 Verified Customer Verified Customer

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From start to finish the process was a pleasure and Zach and the entire team were very knowledgeable and helpful! and the entire team were very knowledgeable and helpful! More

by BRETTRHODES Verified Customer Verified Customer

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The process went flawlessly. Kevin is a professional.Joseph the finance guy was fantastic. Good job! Kevin is a professional.Joseph the finance guy was fantastic. Good job! More

by lzee61971 Verified Customer Verified Customer

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The dealership couldn't have been any better. They went out of their way to help me. They went out of their way to help me. More

by constanceholland25 Verified Customer Verified Customer

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From the moment we entered the dealership it was a positive experience. Brandy provided professional and excellent service. Joe explained everything in a compassionate and professional manner during t positive experience. Brandy provided professional and excellent service. Joe explained everything in a compassionate and professional manner during the process of purchasing the vehicle. Out of all the dealership’s we visited, this company had the best/well cared for vehicles. We will definitely be doing business in the future. More

by Orlando Gusman Verified Customer Verified Customer

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Ms. Sandy was a great salesperson. She was very helpful and knowledgeable about the vehicle I purchased. and knowledgeable about the vehicle I purchased. More

by shamikarue Verified Customer Verified Customer

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I was sold a bad truck that was supposed to be GMC certified. When I contacted the dealership I received no help even with my warranty. They never had loaners but always had a 2 week minimum for them certified. When I contacted the dealership I received no help even with my warranty. They never had loaners but always had a 2 week minimum for them to look at your vehicle. I was expected to be without a vehicle for at least 2 weeks just so they can look at and determine the problem. This is not including the time it would’ve took to repair the vehicle. Every time I brought my truck in with a problem they told me the system wasn’t picking up a code. The code magically came up when my warranty was expired. I had the worst experience ever. I bought my truck in to get the tire sensors repaired they went out again and still have not been repaired by GMC. I contacted the managers countless of times I received one call back with an awful attitude and him shouting on the other side of the phone. The only employee that helped me as best she could was ms. Danette in the service department. I bought the truck trusting Mr. Kenny’s word. I shouldn’t have. The truck was sold to me with a cigarette burn on the seat and a crack in the windshield. He didn’t even contact me to tell me my license plate was in, told me he had a bad number then proceeded to call my good number out to me. I was told I can bring it back to get it repaired. That was an awful experience. I was offered a trade in for something smaller than what I have. My experience overall was terrible. More

by lenyelle.bridges Verified Customer Verified Customer

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Outstanding experience. James is very professional and engaging. Knows when to pish and when to sit back. The whole experience at Crown was excellent! James is very professional and engaging. Knows when to pish and when to sit back. The whole experience at Crown was excellent! More

by GRANVILLEMORSE Verified Customer Verified Customer

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Overall experience was pleasant. Everyone was helpful and kind. No haggling and reasonable negotiations. Would recommend to anyone looking to purchase a used vehicle. Everyone was helpful and kind. No haggling and reasonable negotiations. Would recommend to anyone looking to purchase a used vehicle. More

by jones.janelle96 Verified Customer Verified Customer

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