Jody Cruce | Page 35

Awesome Sauce They were honest and it was a very smooth process. I looked at the car on Sat, came on Sunday to do the paperwork and then Monday to bring in the chec They were honest and it was a very smooth process. I looked at the car on Sat, came on Sunday to do the paperwork and then Monday to bring in the check. They kept it for me really appreciated and enjoyed working with Mark Steiner. More

Report | Print

I had an exceptional buying experience with Palmer Dodge Chrysler Jeep. Throughout every phase of the transaction, the transparency, attention to detail, follow up/follow thru, and willingness to go above Chrysler Jeep. Throughout every phase of the transaction, the transparency, attention to detail, follow up/follow thru, and willingness to go above and beyond were all outstanding. The entire process was easy, quick and hassle-free. Everyone from the GM (Jody Cruce), to the New Car Sales Manager (Todd Blackstone) to my Sales Agent (Tony White) was very friendly and genuinely helpful. I have recommended Palmer to friends, family and co-workers and will continue to do so - Scott Tracy More

Report | Print

We have purchased many cars over the years, but the experience we had with Palmer was by far the worst. The price is comparable to other Dodge/Jeep dealers. They are doing a good job bringing you into experience we had with Palmer was by far the worst. The price is comparable to other Dodge/Jeep dealers. They are doing a good job bringing you into the door - the service afterwards is a disgrace to the free market place. Unkept promises, lies, cover ups, etc. We will never do business with this dealer. More

Report | Print

They disappeared after the sale… I was an out of town They disappeared after the sale… I was an out of town buyer and had to rely on the salesman for complete report on the condition of the vehicle pur They disappeared after the sale… I was an out of town buyer and had to rely on the salesman for complete report on the condition of the vehicle purchased. Per purchase I couldn’t say enough good stuff, great communication, great response, very helpful. Both the salesmen and I somehow overlooked the fact that both front rims were bent. Even after the dealership replaced the tires they still did not mention this safety defect to me. Only after I got back home did I notice this problem. Tried to contact the salesmen, sales manager, even the Vice President of the dealership and received no response. Finally after two weeks got a phone message from the sales manager and a week later and 4 returned calls have still not heard back from him. In short, pre-sale service A+… post sale service F-. I’m guessing the Palmer dealership cares only about my money and cares nothing for my business, satisfaction as a customer, not the safety of my family or pre-owned vehicles they sell. More

Report | Print

Recall work on 2007 Jeep and Check Engine/Gas Cap Light - %23.00 to reset the light and it is back on. Palmer did nothing and wasted two days and 30 miles round trip. I can do the same thing unhooking th %23.00 to reset the light and it is back on. Palmer did nothing and wasted two days and 30 miles round trip. I can do the same thing unhooking the battery. Won't be back and they won't get the opportunity at the next Chrysler purchase. More

Report | Print

I have been buying my cars from Palmer Dodge and having the service done on them since 1998. I would never think of going anywhere else here in Atlanta.Whenever I have a question or concern about my car th the service done on them since 1998. I would never think of going anywhere else here in Atlanta.Whenever I have a question or concern about my car they always help me out and never feel like I am bothering them. I have recommended them to several of my friends through the years who are equally pleased with them. More

Report | Print

Best deal in town! I am a bargain shopper and really investigate before I make a purchase, especially something as big as a car. I bought a used car from Palmer Dodge and was very pleased with both the investigate before I make a purchase, especially something as big as a car. I bought a used car from Palmer Dodge and was very pleased with both the car and the price! The people here are very friendly and I felt I was treated fairly. I was a little heitant about buying a used car but they put me at ease. Great car, friendly people, and Best price in town! More

Report | Print