Joby Bacher
Joby Bacher at Klaben Chrysler Jeep Dodge Ram
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Joby Bacher

Financial Services Representative

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
55 Reviews

My name is Joby Bacher, and I am committed to providing a trustworthy and seamless experience for every customer. Honesty and Integrity are at the heart of my approach, and I work diligently to ensure that your financing process aligns with your best interests. Outside of the Dealership I enjoy quality time with my family, especially spending time with my 3 children, and hitting the golf course. Let's work together to make your car buying journey smooth and satisfying!

Dealership Experience

8 mos

Industry Experience

7 yrs, 3 mos

Languages Spoken

English English

4.9

55 Reviews

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55 Reviews of Joby Bacher

February 05, 2025

Dealership Rating
Employee Rating

Great dealership and very professional. Everyone was so nice and helpful. I will recommend this dealership to anyone who is looking for a car More

by mike7251972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen

January 27, 2025

Dealership Rating
Employee Rating

Leased a 2024 Jeep. The push button fell in when I started the vehicle. The passenger side door windows works whenever it wants. The car sometimes make a very loud sound More

by Darnell
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Franklin , Ricardo

Jan 31, 2025

Klaben Chrysler Jeep Dodge Ram responded

Dear Darnell, Thank you for sharing your experience with us at Klaben. I truly apologize for the frustration you've faced – there is no excuse for the lack of follow-through, and we deeply regret the inconvenience caused by the ongoing calls from the leasing company. This should have been handled properly from the start. I sincerely appreciate you taking the time to speak with me. As we discussed, I have already processed a payment to close the account from your previous vehicle. This should stop the calls you've been receiving. Additionally, our Service Team was able to review your concerns with your new Grand Cherokee on Friday 1/30/2025. I understand how frustrating it must be to deal with these malfunctions, especially in a brand-new vehicle. I’m glad we were able to get your vehicle in and make sure everything is functioning properly. Your feedback is invaluable, helps us improve, and ensures we address areas for growth. Thank you again for bringing this to our attention, and please don’t hesitate to reach out if you have any further questions or concerns. I can be reached at 330.673.3139 x 505, or email sstephens@klaben.com We’re committed to making things right for you. Warm regards, Steve Stephens Sales Management Team Klaben Chrysler Jeep Dodge Ram

January 24, 2025

Dealership Rating
Employee Rating

We appreciated a good service with Mr. Christopher Hamilton . His very helpful and did an excellent job helping the military discount . More

by cebupearl1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hamilton , Mr. TERRY BAUGHMAN

January 21, 2025

Dealership Rating
Employee Rating

The dealership was very clean and everyone was friendly. I'm very happy with my new Ram and my salesman Greg Makoski did a great job explaining all of the features. More

by michael.sheppard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Makoski

January 02, 2025

Dealership Rating
Employee Rating

From the time I walked in the door with questions, til I drove off with my 2024 Ram 2500, Ken answered all of my questions without pressure. He made sure he knew what I was looking for and help to find it. More

by steinvair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Harris

January 02, 2025

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Employee Rating

Every single person we came into contact with a super friendly kind and seemed very knowledgeable! More

by honeyscooby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 01, 2025

Dealership Rating
Employee Rating

I was NOT in the market for a new vehicle I was literally coming in for service. I ran into Josh Stephens in leasing while waiting for my vehicle to be completed. He asked what I was driving and then said so More

by Geo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Stephens, Josh Stephens

December 23, 2024

Dealership Rating
Employee Rating

The entire Klaben team has been incredible to work with. From the service department to the finance department, all employees have treated me with respect and appreciation. More

by donkey.punch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Makoski, Jeff Ashley

December 15, 2024

Dealership Rating
Employee Rating

Big thank you to Justin Bolen and Joby Bacher for making it so easy to purchase our truck very nice guys and no pressure just helpful best dealer experience we have had. More

by Jason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen

December 15, 2024

Dealership Rating
Employee Rating

Chris and Joby were great. It’s the third time we’ve bought from Chris and he’s always been good at helping us get to where we need to be when purchasing. We appreciate his ded More

by paciance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hamilton

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