Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 58

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.9
576 Reviews

Dealership Experience

18 yrs, 1 mo

Industry Experience

44 yrs, 4 mos

Languages Spoken

English English

4.9

576 Reviews

Write a Review

576 Reviews of Joanne Sasso

June 28, 2022

Dealership Rating
Employee Rating

I have always received excellent service from Nissan. Quick turnaround time to service our vehicle. The people in the Service area always very patient, explained everything. Very well treated and very More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

Jun 28, 2022

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Islami, Service Manager jimi@nissanofmedford.com

June 28, 2022

Dealership Rating
Employee Rating

Service department is extremely well run. Give honest fair service with care and reliability! The best service department I have ever been to. More

by MSKOMURSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Islami

Jun 28, 2022

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

June 27, 2022

Dealership Rating
Employee Rating

Been going to Nissan for years bought 3 cars here so far everyone is so very knowledgeable and helpful. I also take my car to be serviced. I am very satisfied with everyone at this dealership especially More

by AMARINO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

Jun 28, 2022

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

June 27, 2022

Dealership Rating
Employee Rating

I appreciate the tech’s discovery, but was there for 4hrs. My car was waiting for one hour out of those 4 parked outside. When I walked over to the rep at 3rd hr and 15min, they told me they were comple More

by MRALVAREZ423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 28, 2022

Colonial Nissan of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jim Islami, Service Manager jimi@nissanofmedford.com

June 27, 2022

Dealership Rating
Employee Rating

Definitely our new go-to dealership! We had an awesome experience while waiting for our first premium maintenance oil change, etc. More

by rightstart143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Jun 28, 2022

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Islami, Service Manager jimi@nissanofmedford.com

June 27, 2022

Dealership Rating
Employee Rating

Exceptional Service and staff is very knowledgeable and courteous to customers. Reliable service. Highly recommended More

by FMartins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

Jun 28, 2022

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Islami, Service Manager jimi@nissanofmedford.com

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