Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 25

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
545 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

545 Reviews

Write a Review

545 Reviews of Joanne Sasso

March 28, 2024

Dealership Rating
Employee Rating

Great service. Friendly staff. Quick turnaround to get in and out in time for work. More

by bertschjason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Mar 28, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

March 24, 2024

Dealership Rating
Employee Rating

Quick in and out service, and the attendant was courteous and informative. I was under the impression the replacement process would take some time and was pleasantly surprised when the job was done in about More

by richie5370
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Colonial Nissan of Medford responded

Hi Richie: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

March 22, 2024

Dealership Rating
Employee Rating

Service department was professional and helpful. All work completed in a timely and on quote. More

by CBENSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Mar 22, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

March 20, 2024

Dealership Rating
Employee Rating

Very professional and so thoughtful about our car repair needs. Very helpful, friendly and delightful. More

by Laura Stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Colonial Nissan of Medford responded

Thank you, Laura, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

March 16, 2024

Dealership Rating
Employee Rating

Joanne was great to work with and very accommodating. She kept me up to the whole time. Definitely recommend coming in for service! More

by george@hoganandvan.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Mar 16, 2024

Colonial Nissan of Medford responded

Thank you for your kind words.

Mar 16, 2024

Colonial Nissan of Medford responded

Thank you for your kind words.

March 15, 2024

Dealership Rating
Employee Rating

Johnathan was knowledgeable, humble and efficient in helping both me and my partner in both our purchases. I hope he keeps up the great service. More

by JNESSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Colonial Nissan of Medford are glad to have you as a customer. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 13, 2024

Dealership Rating
Employee Rating

customer service was great , Jessica(I think that was her name) kept me informed of what was happening with my car. More

by ROMELILY2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Mar 13, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

March 11, 2024

Dealership Rating
Employee Rating

The dealership was quick and efficient and explained everything up fromt and did everything b that had to be done More

by Lee luongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Mar 11, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business, Lee, and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

March 10, 2024

Dealership Rating
Employee Rating

First time visiting this dealership, staff was very friendly and helpful, would recommend this dealership to anyone More

by menendezaracelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Minigan, Nilo Oliveira

Mar 11, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

March 09, 2024

Dealership Rating
Employee Rating

All was perfect the service the client service and the waiting room all was on time and really good More

by flufli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Mar 11, 2024

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

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