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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 22

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
545 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

545 Reviews

Write a Review

545 Reviews of Joanne Sasso

June 12, 2024

Dealership Rating
Employee Rating

Everyone was great: courteous and professional. Even offered me a ride home but I chose to stay onsite. More

by petesiuda
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jun 12, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

June 07, 2024

Dealership Rating
Employee Rating

Excellent staff and would recommend the service department. Very friendly and answers all your questions. More

by REDSOXANNIE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jun 07, 2024

Colonial Nissan of Medford responded

Thanks, Annie, for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

June 03, 2024

Dealership Rating
Employee Rating

Joanne was very thorough making sure she understood the issues I was having with my new car. More

by JOYCEAMORIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2024

Colonial Nissan of Medford responded

Thank you, Joyce, for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad Joanne was able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

June 03, 2024

Dealership Rating
Employee Rating

Great service from start to finish. Joanne and Jessica were exceptional with their communications and handled everything in a timely manner with professionalism and a smile. Thanks to t More

by JOETHEOBALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jun 03, 2024

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanne and Jessica met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

May 30, 2024

Dealership Rating
Employee Rating

Setting up an appointment and getting my car checked was easy. And they are conveniently located. More

by LISLTROWBRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with Joanne and our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

May 23, 2024

Dealership Rating
Employee Rating

Very good this 3 times my kids and my buy car from Nilo,I’m appreciate More

by MARTINS372
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Jessica Licona, Carl Tagliamonte , Declan Foyle, Shawn Minigan, Nilo Oliveira, N/A

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May 29, 2024

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 22, 2024

Dealership Rating
Employee Rating

Thank you for your service, Thank you to Laura customer service she excellent and friendly More

by JALVARADO658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2024

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

May 20, 2024

Dealership Rating
Employee Rating

Very impressed with my service visit. Joanne was on top of everything, very professional, super nice, and very communicative. Highly recommend. More

by callahanluke395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2024

Colonial Nissan of Medford responded

Luke, we are very happy to hear that Joanne provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

May 19, 2024

Dealership Rating
Employee Rating

I have always had my car serviced at Colonial. The service is always fast and quick. More

by tsilveri1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 19, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your service experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

May 17, 2024

Dealership Rating
Employee Rating

The service preformed was done in a timely manor. The technician Alex took time to explain all repairs. Excellent service and friendly service advisors. More

by SHS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Service Tech Alex

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May 17, 2024

Colonial Nissan of Medford responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

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