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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 19

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
545 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

545 Reviews

Write a Review

545 Reviews of Joanne Sasso

September 20, 2024

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Employee Rating

I had a very good experience with my oil change. Service was quick and there were coffee and water in the waiting area. Joanne was very attentive to my needs. More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2024

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience, Cristina! We'll pass along your compliments to Joanne. We sincerely value your business and look forward to your next visit! Alex Chase, Service Manager achase@nissanofmedford.com

September 13, 2024

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Employee Rating

Joanne was very friendly and helpful. Thanks very much. I also appreciated the shuttle service -- it was quick and easy. More

by dn
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Sep 13, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Joanne at Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

September 09, 2024

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Employee Rating

They got my car in as soon as they opened and provide Great Customer Service to me while I was visiting Boston on vacation. Thanks to All. Steve More

by stevetullgren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 09, 2024

Colonial Nissan of Medford responded

Thank you, Steve! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

September 06, 2024

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Employee Rating

My visit was unplanned. Jessica made my appointment immediately. Joanna was attentive to my needs. The technicians made all of the requested services. All of my question More

by annmo900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Sep 06, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review, Ann! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. We'll pass along your kind words to Jessica, Joanne, and the rest of our service team! Alex Chase, Service Manager achase@nissanofmedford.com

September 05, 2024

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Employee Rating

Way too expensive which will make me take the car to a different location next time I need service or repairs. Staff was very friendly however and I enjoyed interacting with them especially Joanne. More

by Filomena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Sep 05, 2024

Colonial Nissan of Medford responded

We appreciate your business, and we'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Alex Chase, Service Manager achase@nissanofmedford.com

August 30, 2024

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Employee Rating

Friendly customer service. Very helpful at explaining the technical aspects. They even took the time to do a drive test with me. More

by MIGB272000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Aug 30, 2024

Colonial Nissan of Medford responded

Thank you! Jessica and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

August 26, 2024

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Employee Rating

Colonial Nissan of Medford is a reliable dealership with a dedicated team. I have worked with them for over four years and I would recommend them to anyone. More

by wkairumba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Alex, Brandon, and Team

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Aug 26, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

August 26, 2024

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Employee Rating

Friendly customer service and a reat location. Small and quiet, not crazy like some other dealerships. More

by beeboy63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2024

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

August 26, 2024

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Employee Rating

I have good experience with them never had a problem,good job as far I can tell More

by SONIA.HENRY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jessica licona

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Aug 26, 2024

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sonia, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

August 25, 2024

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Employee Rating

A pleasent first experience, though I probably didn't need the services required at the moment, though better to be safe! More

by Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Aug 25, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

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