Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 17

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
545 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

545 Reviews

Write a Review

545 Reviews of Joanne Sasso

October 24, 2024

Dealership Rating
Employee Rating

There is good service and good staff I like colonial Nissan Medford and nice people More

by munishaikh68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Oct 24, 2024

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

October 24, 2024

Dealership Rating
Employee Rating

Joann is personable and assured. I trust Medford Nissan to take care of me and my car More

by VRLVGL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that Joanne had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

October 23, 2024

Dealership Rating
Employee Rating

Great service, knowledgeable staff, and efficient repairs. Trustworthy choice for maintaining your vehicle. Excellent customer service. More

by INFO@FADACLEANERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Oct 24, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

October 23, 2024

Dealership Rating
Employee Rating

Great knowledgeable employees, comfortable waiting area. Service was quick and the work performed was explained well and let me know what service is next More

by JFLIDDELL59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Oct 23, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

October 22, 2024

Dealership Rating
Employee Rating

great service advisors, quality of work performed was outstanding, management friendly. parts department knowledgeable and efficient. More

by BRADESTEP42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

October 17, 2024

Dealership Rating
Employee Rating

Easy process to set up my tune up appointment with friendly, exceptional and thorough service More

by jon.neckes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Colonial Nissan of Medford responded

Jon, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

October 16, 2024

Dealership Rating
Employee Rating

Joanne was great. So friendly and helpful.Alex took great photos and helped with decision to fix all of the problems. More

by jmgranara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex

Oct 17, 2024

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad Joanne was able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

October 15, 2024

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Employee Rating

Everyone in the service department was pleasant and helpful. I did not have to wait very long and the waiting room was comfortable. More

by josh.kidd4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Oct 16, 2024

Colonial Nissan of Medford responded

Josh, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

October 14, 2024

Dealership Rating
Employee Rating

I knew Rebecca Rideout when she worked at a competitors car sales establishment. When she came Colonial Nissan, as loyal customer there was not I a doubt I would follow her! I've been a loyal customer for More

by ZINAHSAMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Oct 14, 2024

Colonial Nissan of Medford responded

Samie, Thank you for the kind words for our service department! We look forward to sharing your compliments with Rebecca, Jessica, Joanne, and Alan, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

October 11, 2024

Dealership Rating
Employee Rating

Amazing team! Everyone is so committed to making sure the customer has a unique and personal experience. Job Well Done! More

by BJOHNSON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Oct 12, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

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