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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
477 Reviews

Dealership Experience

16 yrs, 10 mos

Industry Experience

43 yrs, 1 mo

Languages Spoken

English English

4.8

477 Reviews

Write a Review

477 Reviews of Joanne Sasso

July 14, 2025

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Employee Rating

Always efficient and speedy service. Never have to wait long for any parts needed. Great location as well. More

by KAREN2RUSSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jonathan

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Jul 14, 2025

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

July 05, 2025

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Employee Rating

Prompt communication, good follow up. Easy to get a ride back to my home while waiting for my car (and getting a ride back) More

by MIKE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 05, 2025

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

July 04, 2025

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Employee Rating

Great experience! Easy action! I Love the over night drop off and key drop box! More

by BCAMELIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 04, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

July 03, 2025

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Employee Rating

Everything and everyone there were great, I had my. oil changed, no problem, I waited in a lovely relaxing room. More

by dianes1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Johnathan

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Jul 03, 2025

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

July 01, 2025

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Employee Rating

ae ngn han eh nt ar nj a rj bm m mg uky mee eg More

by plapan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jul 01, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 30, 2025

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Employee Rating

the service is good and we are happy with it. thank you for your hard work More

by yasminya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jun 30, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 25, 2025

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Employee Rating

Knowledgeable, very polite and quite helpful . Was grateful for the shuttle service ! Thankyou very much More

by nsupportservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia

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Jun 25, 2025

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

June 24, 2025

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Employee Rating

Excelente 👌 servicio lo hacen sentir como en familia todos muy amables excelente Lo recomiendo al100% More

by villatoroedgar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Gerson Ruiz, Carl Tagliamonte, Jason Giacoppo , Alex Chase

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Jun 24, 2025

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

June 21, 2025

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Employee Rating

colonial nissan is the best. The people are nice and treat customers very well. Again colonial nissan is great! More

by EROSSELLE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia, Andy Bellizia

Report | Print
Jun 21, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 20, 2025

Dealership Rating
Employee Rating

Great experience. Would definitely buy from them again and have my vehicle serviced there too. More

by Ecmacintyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 21, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

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