

Dealership Experience
21 yrs, 5 mos
Industry Experience
33 yrs, 5 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
694 Reviews
Write a Review694 Reviews of Joanna Oates
April 02, 2025
Great service. They were a big help and got my car back in time which was helpful. They were a big help and got my car back in time which was helpful. More
Other Employees Tagged: Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan, Dawn Sullivan
March 31, 2025
Always a good Experience at this location; Michael was great very informative . Will return again great very informative . Will return again More
Other Employees Tagged: Mike Reidy
March 31, 2025
One of the places to do business I am a customer for almost 15 years now almost 15 years now More
Other Employees Tagged: Mike Reidy, Michael Montijo
March 26, 2025
Horrible Everytime I go there to get service there is horrible! I only go there because I live very close to it but I prefer larchmont Lexus next time I will drive an hour to get better service more , mo horrible! I only go there because I live very close to it but I prefer larchmont Lexus next time I will drive an hour to get better service more , more considerate for my time More
Other Employees Tagged: Michael Montijo, Maria Santoro
March 26, 2025
It is always very accommodating. If you walk on without an appointment they are very helpful. When you wait for your vehicle they give you an update from time to time. Very helpful. If you walk on without an appointment they are very helpful. When you wait for your vehicle they give you an update from time to time. Very helpful. Nice goodies More
March 22, 2025
A perfect 10! Had an excellent experience at Rallye Lexus—quick, easy, and completely frictionless. Everyone was competent, courteous, and made the whole process f Had an excellent experience at Rallye Lexus—quick, easy, and completely frictionless. Everyone was competent, courteous, and made the whole process feel effortless. A real pleasure from start to finish. More
March 04, 2025
I’ve been a customer for twenty years and would rate Rallye as the best in service and sales that I ever dealt with. I will be picking up my new RX 500h in a couple of days and I really want to thank Ja Rallye as the best in service and sales that I ever dealt with. I will be picking up my new RX 500h in a couple of days and I really want to thank Jason Pena for making it such a painless process. I had told him what I wanted and he was able to find me the vehicle with almost every feature I wanted. I truly believe that he is the best sales person that I have ever dealt with. There was absolutely no pressure in buying something that was not what I wanted. I would also like to thank Paul Ok in finance for his help in getting the additional accessories added and for explaining the additional warranty coverages that are available. Again, no pressure to buy. To be fair I also have to mention the folks from service, Joanna, Mike M. and the rest of the team. Without their attention to detail and great customer service one would not always want to go back. Rallye supplies you with all the information you need to maintain your vehicle, loaner vehicles when you need it, a comfortable waiting area or even cubicle space if you need to work while waiting (I did this for years), If you are looking to buy a new vehicle or just have one serviced there is no better place. More
Other Employees Tagged: Michael Montijo, Paul Ok, Jason Pena
February 23, 2025
Top-Notch Service at Rallye Lexus! Joanna Oates at Rallye Lexus is simply the best! She’s professional, efficient, and truly cares about her customers. She made my service experienc Joanna Oates at Rallye Lexus is simply the best! She’s professional, efficient, and truly cares about her customers. She made my service experience seamless, keeping me informed and ensuring everything was done right. If you want exceptional service, ask for Joanna! Five stars! ⭐⭐⭐⭐⭐ More