Joanna Oates
Joanna Oates at Rallye Lexus
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Joanna Oates

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9
617 Reviews

Dealership Experience

20 yrs, 7 mos

Industry Experience

32 yrs, 7 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

617 Reviews

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617 Reviews of Joanna Oates

June 25, 2024

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Employee Rating

I think your charges are very high. some places offer special discounts to senior citizens. you should also offer such special discounts to seniors. More

by JOHNNYV211
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2024

Rallye Lexus responded

Johnny, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

June 24, 2024

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Joanna Oates is terrific. She takes charge and ensures that there is always a wonderful service experience. More

by DFORDANIELS
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2024

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

June 15, 2024

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Joanna was great. I love all their service advisors. I will be coming back for their excellent service. More

by wmdela
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 17, 2024

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad Joanna was able to help, and we hope to see you again! James Quinlan 516-676-8686

June 15, 2024

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I had my granddaughter with me, and they had me in and out within an hour! Now that’s what I call service! More

by pamqbpl
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2024

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

June 13, 2024

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My experience at Rallye Lexus is your guys have excellent services that I have never seen before! Thanks! More

by DAVIDHUANG0115
Service Price Transparency
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Recommend Dealer
Yes
Jun 14, 2024

Rallye Lexus responded

It's great to hear that we were able to help you out, David. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

June 07, 2024

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Joanna Oates is fantastic. On her job, gives updates, totally there for me for whatever help I need. Some of the sales staff, however, I can do without, Luckily Joanna set m More

by ZAP409
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Piccirillo, Lauren Hu

Jun 07, 2024

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad Joanna and our team were able to help, and we hope to see you again! James Quinlan 516-676-8686

June 07, 2024

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⭐⭐⭐⭐⭐ I can't say enough about the incredible service at Rallye Motors! From the moment you walk in, you feel like family. They know your name and make every interaction feel personal and warm. Their pic More

by TEAM0
Service Price Transparency
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Recommend Dealer
Yes
Jun 07, 2024

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

June 05, 2024

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Always pleased with the work done at Rallye Lexus and the warm welcome every time I arrive, beginning with Ryan! More

by Barbara B
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Recommend Dealer
Yes
Jun 06, 2024

Rallye Lexus responded

Thank you, Barbara, for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

June 03, 2024

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Employee Rating

Exceptional care and help. .always a pleasure to work with Joanna…so knowledgeable ..kind…honest and sweet More

by MARTIN33M
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Recommend Dealer
Yes

Other Employees Tagged: Richie Repanes

Jun 03, 2024

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Joanna here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

June 03, 2024

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Employee Rating

I am always happy with the work done at Rallye Lexus, the staff is friendly and always keeps me abreast of the status of my vehicle. More

by ARMISTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy , Maria Santoro

Jun 03, 2024

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. Joanna and our team appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

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