Joanna Oates
Joanna Oates at Rallye Lexus
Refer Me

Joanna Oates

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
666 Reviews

Dealership Experience

21 yrs

Industry Experience

33 yrs

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

666 Reviews

Write a Review

666 Reviews of Joanna Oates

November 21, 2024

Dealership Rating
Employee Rating

Joanna Oates provides exemplary customer service. We always ask for her when scheduling service at Rallye Lexus. More

by ALVINMWASSERMAN
Service Price Transparency
Service Communication
Recommend Dealer
Yes

November 20, 2024

Dealership Rating
Employee Rating

This is the only dealership that we would ever use. They are honest..professional…easy to work with…and very caring and friendly. We high recommend this dealership! More

by MARTIN33M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richie Repanes

Nov 20, 2024

Rallye Lexus responded

Martin, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

November 18, 2024

Dealership Rating
Employee Rating

Very courteous staff. Very clean and very professional. One of the best service centers ever. More

by 6JZUNIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

November 15, 2024

Dealership Rating
Employee Rating

Joanna and Maria are super. and make you feel at home while your car is being serviced. More

by NSAVITSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Santoro

Nov 17, 2024

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Joanna, Maria, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

November 14, 2024

Dealership Rating
Employee Rating

I am more than happy to fill out this survey Mr Reidy, Mr Kenneth Melendez, and Anthony Costanzo(Floor Manager), the whole Service Department, the Service Manager,!James Quinlen Service Manager, and nume More

by Drfreud04opml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

November 13, 2024

Dealership Rating
Employee Rating

Excellent, fast service with great communication. Only service department I’ll use moving forward! Thanks! More

by chaseopeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

November 11, 2024

Dealership Rating
Employee Rating

The dealership is always clean and neat. The service personnel are always very helpful. They always give you an approximate time the service will take. I know when I leave they have returned More

by REDCARROLL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy

Nov 12, 2024

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

November 10, 2024

Dealership Rating
Employee Rating

Rallye Lexus in Glen Cove consistently provides outstanding customer service. The staff is very attentive and Joanna is truly great. More

by FPTOHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

November 08, 2024

Dealership Rating
Employee Rating

The Women in the service department are fabulous. Joann Oates and Maria in particular go out of their way to help and make you feel at home. I switched from Mercedes to Rallye Lexus in 2004 and have b More

by NSAVITSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Santoro , Tony Costanzo

Nov 11, 2024

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Neil, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

November 05, 2024

Dealership Rating
Employee Rating

She is very helpful . She always returns calls. I have been using her for many years More

by rochellepblock6
Recommend Dealer
Yes
Nov 06, 2024

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

1
...

Dealership Inventory (120 Vehicles)

new 2025 Lexus ES car, priced at $47,630
2025 Lexus ES
new
Black exterior
8-Speed Automatic
FWD
new 2025 Lexus RX car, priced at $55,955
2025 Lexus RX
new
Black exterior
8-Speed Automatic
AWD
new 2025 Lexus RX car, priced at $60,099
2025 Lexus RX
new
Gray exterior
8-Speed Automatic
AWD
new 2025 Lexus RX car, priced at $56,455
2025 Lexus RX
new
White exterior
8-Speed Automatic
AWD
used 2015 Lexus RX car, priced at $25,995
2015 Lexus RX
used
Gray exterior
6-Speed Automatic with Sequential Shift ECT-i
AWD
used 2021 Ford Mustang car, priced at $89,975
2021 Ford Mustang
used
Blue exterior
7-Speed Automatic
RWD