Joanna Oates
Joanna Oates at Rallye Lexus
Refer Me

Joanna Oates

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
678 Reviews

Dealership Experience

21 yrs, 2 mos

Industry Experience

33 yrs, 2 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

678 Reviews

Write a Review

678 Reviews of Joanna Oates

January 08, 2025

Dealership Rating
Employee Rating

Joanna was prompt and professional throughout. She was up front about all costs. The work was done efficiently. More

by JRO48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Rallye Lexus responded

Thank you so much for your kind words for Joanna, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

January 06, 2025

Dealership Rating
Employee Rating

Rallye is tops in sales and service. I've dealt with a lot of dealerships over the years and I can say without reservation that Rallye is truly one of the best. Lexus is a great car and More

by JJFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Costanzo, Mike Reidy, Maria Santoro, Troy Sun , Clarice in loaner

Jan 07, 2025

Rallye Lexus responded

JJ, Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and Clarice. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

January 05, 2025

Dealership Rating
Employee Rating

I have purchased 5 Lexus’s because the people that work in the service department are excellent. More

by BUZZEAST13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2025

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

January 02, 2025

Dealership Rating
Employee Rating

Joanna and the service department make it very easy to bring my car in for its routine maintenance. I have been a customer for twenty years and wouldn’t think of looking elsewhere. More

by BARBARAM994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Rallye Lexus responded

Barbara, We are very happy to hear that Joanna and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

January 02, 2025

Dealership Rating
Employee Rating

It's a pleasure working with Joanna, Jim and Michael M in the service department. I look forward to purchasing another Lexus in the future, due to the excellent customer service and knowledgeable team of in More

by LCMCAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Joanna and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

December 27, 2024

Dealership Rating
Employee Rating

Joanna Oates was very helpful and efficient as usual My car was ready ahead of time and all was done promptly More

by Marty123
Recommend Dealer
Yes
Dec 29, 2024

Rallye Lexus responded

Thank you, Marty, for your business and this review. We're happy to hear that Joanna and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

December 24, 2024

Dealership Rating
Employee Rating

good deal nice people thank you come back again,good prices happy about it my friends will like it More

by JUANSERR136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2024

Rallye Lexus responded

Thank you so much, Juan, for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

December 19, 2024

Dealership Rating
Employee Rating

Joanna Oates is knowledgeable and considerate, and the service is professional, responses are very quick. More

by Bin Xu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with Joanna and our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

December 13, 2024

Dealership Rating
Employee Rating

Love the service! ! Wouldn’t go to any other dealership. They have always treated me very well More

by MEENAC312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2024

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

December 12, 2024

Dealership Rating
Employee Rating

Joanna is very professional and responded very quickly and explained the price clearly. Very considerate! More

by Bin Xu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Rallye Lexus responded

We are very happy to hear that Joanna provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

1
...

Dealership Inventory (75 Vehicles)

used 2020 Lexus RX car, priced at $41,495
2020 Lexus RX
used
Black exterior
8-Speed Automatic
AWD
used 2020 Lexus NX car, priced at $30,995
2020 Lexus NX
used
Red exterior
6-Speed Automatic
AWD
used 2021 Lexus RX car, priced at $40,995
2021 Lexus RX
used
Silver exterior
8-Speed Automatic
AWD
used 2021 Ford Mustang car, priced at $87,495
2021 Ford Mustang
used
Blue exterior
7-Speed Automatic
RWD
used 2022 Lexus RX car, priced at $42,249
2022 Lexus RX
used
White exterior
8-Speed Automatic
AWD
used 2024 Lexus RX car, priced at $65,496
2024 Lexus RX
used
Black exterior
6-Speed Automatic
AWD