Joanna Oates

Always a good Experience at this location; Michael was great very informative . Will return again great very informative . Will return again More

by tremainetinsley25 Verified Customer Verified Customer

Report | Print

One of the places to do business I am a customer for almost 15 years now almost 15 years now More

by ABBAS.BAQUERI Verified Customer Verified Customer

Report | Print

Horrible Everytime I go there to get service there is horrible! I only go there because I live very close to it but I prefer larchmont Lexus next time I will drive an hour to get better service more , mo horrible! I only go there because I live very close to it but I prefer larchmont Lexus next time I will drive an hour to get better service more , more considerate for my time More

by MELMANZDA12KNOW Verified Customer Verified Customer

Report | Print

It is always very accommodating. If you walk on without an appointment they are very helpful. When you wait for your vehicle they give you an update from time to time. Very helpful. If you walk on without an appointment they are very helpful. When you wait for your vehicle they give you an update from time to time. Very helpful. Nice goodies More

by MRSPANO10 Verified Customer Verified Customer

Report | Print

Excellent service and attention. Very professional I have been dealing with Rally over twenty five years, Never idisappointed Very professional I have been dealing with Rally over twenty five years, Never idisappointed More

by WEEBER96 Verified Customer Verified Customer

Report | Print

A perfect 10! Had an excellent experience at Rallye Lexus—quick, easy, and completely frictionless. Everyone was competent, courteous, and made the whole process f Had an excellent experience at Rallye Lexus—quick, easy, and completely frictionless. Everyone was competent, courteous, and made the whole process feel effortless. A real pleasure from start to finish. More

by TEAM0 Verified Customer Verified Customer

Report | Print

Couldn't be happier with the service and professionalism of all the staff. A big difference from previous experience from a different Lexus dealership. of all the staff. A big difference from previous experience from a different Lexus dealership. More

Report | Print

I’ve been a customer for twenty years and would rate Rallye as the best in service and sales that I ever dealt with. I will be picking up my new RX 500h in a couple of days and I really want to thank Ja Rallye as the best in service and sales that I ever dealt with. I will be picking up my new RX 500h in a couple of days and I really want to thank Jason Pena for making it such a painless process. I had told him what I wanted and he was able to find me the vehicle with almost every feature I wanted. I truly believe that he is the best sales person that I have ever dealt with. There was absolutely no pressure in buying something that was not what I wanted. I would also like to thank Paul Ok in finance for his help in getting the additional accessories added and for explaining the additional warranty coverages that are available. Again, no pressure to buy. To be fair I also have to mention the folks from service, Joanna, Mike M. and the rest of the team. Without their attention to detail and great customer service one would not always want to go back. Rallye supplies you with all the information you need to maintain your vehicle, loaner vehicles when you need it, a comfortable waiting area or even cubicle space if you need to work while waiting (I did this for years), If you are looking to buy a new vehicle or just have one serviced there is no better place. More

Report | Print

Top-Notch Service at Rallye Lexus! Joanna Oates at Rallye Lexus is simply the best! She’s professional, efficient, and truly cares about her customers. She made my service experienc Joanna Oates at Rallye Lexus is simply the best! She’s professional, efficient, and truly cares about her customers. She made my service experience seamless, keeping me informed and ensuring everything was done right. If you want exceptional service, ask for Joanna! Five stars! ⭐⭐⭐⭐⭐ More

by TEAM0 Verified Customer Verified Customer

Report | Print

I cannot say enough wonderful things about Rallye Lexus and Joanna Oates! I emailed the dealership about a warning light on my dashboard, and Joanna responded within five minutes. Yes, five minutes! She im and Joanna Oates! I emailed the dealership about a warning light on my dashboard, and Joanna responded within five minutes. Yes, five minutes! She immediately arranged for a technician to pick up my car and deliver a loaner to me. The level of care and efficiency was beyond anything I could have imagined. Joanna made sure my car was fixed and returned to me the very next day, all while keeping me informed every step of the way. She turned what could have been a stressful situation into an effortless, seamless experience. Rallye Lexus and Joanna have earned a customer for life. Their professionalism, speed, and genuine care are unmatched. My happiness with Joanna and the team at Rallye Lexus is truly immeasurable. Highly recommend! More

by TEAM0 Verified Customer Verified Customer

Report | Print