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Joan Fernandez
Joan Fernandez at Vera Cadillac
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Joan Fernandez

Sales Consultant

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.8
19 Reviews
4.8

19 Reviews

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19 Reviews of Joan Fernandez

November 10, 2024

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Employee Rating

Me trataron a mi y a mi esposa muy bien (Fue excelente el servicio) Estamos contenyos More

by alvarenga0332
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ulises Soza

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Nov 10, 2024

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Jorge Morales General Sales Manager

September 27, 2024

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Employee Rating

Very fast and transparent experience. This is my second purchase at Vera Cadilac and both times have been amazing. More

by acruzbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rivera , Joan Fernandez

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Sep 28, 2024

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 15, 2024

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Employee Rating

The employees were very friendly. I was happy with the deal I received. I would recommend my salesman to a friend or family member. More

by mobboss68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yvette Breen, Richard Gonzalez, Carlos Rivera

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Aug 16, 2024

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

May 23, 2024

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Employee Rating

Excellent Service. The dealer representative Joan was exceptional—professional, knowledgeable, and attentive to my needs. The process was smooth and hassle-free, and I More

by arletisant0210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 28, 2024

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joan here at Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

April 24, 2024

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Employee Rating

Staff was friendly, professional and helpful. Purchase was easy and they made the process smooth. More

by RYAN@MYFLLEGAL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos

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Apr 24, 2024

Vera Cadillac responded

Thank you, Ryan, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Experience The Vera Difference Jorge Morales General Sales Manager

April 04, 2024

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Employee Rating

I have patronized this dealership for many years. This is the 3rd or 4th car I have purchased from Cadillac brand new. I have a problem with one of your cars and you charge me $310 just to tell me More

by FLORAJONES6754
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gabino Ramos

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Apr 05, 2024

Vera Cadillac responded

Flora, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jorge Morales General Sales Manager

February 02, 2024

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Employee Rating

Joan, Carlos, and Chris always take the best care of us and their customers! We'll be back! More

by scoobiedr
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Cobos-Vera, Carlos Rivera

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Feb 03, 2024

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joan, Carlos, Chris, and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

January 17, 2024

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Employee Rating

Very professional and accommodating. Feels like working with family! Been buying cars from them for years More

by scoobiedr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Cobos-Vera, Carlos Rivera

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Jan 18, 2024

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Jorge Morales General Sales Manager

January 13, 2024

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Employee Rating

They were extremely pleasant and professional. The showroom was spotless and I will definitely be coming back More

by gjohns3122
Recommend Dealer
Yes

Other Employees Tagged: Joan Fernandez

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Jan 14, 2024

Vera Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

January 13, 2024

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Employee Rating

Good salesman and many different choices of vehicle to choose from Was happy with the final pricing of my vehicle and the salesman explained all the features of the vehicle very plainly and understand More

by elteaser.js.ls
Recommend Dealer
Yes

Other Employees Tagged: Joan Fernandez

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Jan 14, 2024

Vera Cadillac responded

Thank you so much for taking the time to share your feedback with us. Congratulations on your new vehicle! We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Experience The Vera Difference Jorge Morales General Sales Manager

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