Jimmy Truong | Page 3

The price on the truck was the attraction that got me. The trade in was fair. The sale person was great. The people at the dealer ship were all very friendly. I will recommend this dealership to other The trade in was fair. The sale person was great. The people at the dealer ship were all very friendly. I will recommend this dealership to other people. More

by TIMEB Verified Customer Verified Customer

Report | Print

I am writing to express disappointment with my sales and service experience. Upon picking up my truck, I discovered it had half the recommended amount of DEF, which the salesman claimed was standard. Furthe service experience. Upon picking up my truck, I discovered it had half the recommended amount of DEF, which the salesman claimed was standard. Furthermore, the detailing process was subpar, as stickers, plastics, and mesh were still in place. During my first service, Jessica provided excellent customer service. However, oil was sprayed throughout the engine bay, and the dipstick wasn't fully secured. Jessica acknowledged this wasn't standard practice and apologized when we brought the truck back for inspection and cleaning. This incident wasted two hours of my husband's time and should not have occurred. My disappointment is severe, and and my level of confidence in a Chevy dealer to service my truck is severely lacking. What an expensive lesson learned. More

by ctaussie Verified Customer Verified Customer

Report | Print

The staff is helpful and very kind, they explained everything so well and really made me feel comfortable. Albert, the finance manager, was the cherry on top, love him. Overall 10/10. everything so well and really made me feel comfortable. Albert, the finance manager, was the cherry on top, love him. Overall 10/10. More

by Sydney Verified Customer Verified Customer

Report | Print

I love all of the staff! They listen to understand and are very thorough in explaining everything! They give great peace of mind! They listen to understand and are very thorough in explaining everything! They give great peace of mind! More

by Djpistolpete Verified Customer Verified Customer

Report | Print

Jimmy was great and the business manager expedited the process. I was in and out in my new car in 90 minutes. process. I was in and out in my new car in 90 minutes. More

by FGRASSO480 Verified Customer Verified Customer

Report | Print

Great customer service. The sales force is on the ball and very knowledgeable about the cars they sell. The sales force is on the ball and very knowledgeable about the cars they sell. More

by onecityplace Verified Customer Verified Customer

Report | Print

I was in a real jam being away from home and running into issues with my transmission. I found East Hartford Chevy on Google and between hockey games at a tournament drive in and explained my situation to Fr issues with my transmission. I found East Hartford Chevy on Google and between hockey games at a tournament drive in and explained my situation to Frank and the team. I should mention it was 2:30 on a Friday afternoon in the summer and I didn’t have an appointment, but Frank and his manager prioritized my vehicle so that I could get an answer and still get to the next game of the tournament. I’ll be a Frank and East Hartford Chevy customer for life in return to how much they helped me out! More

by Kevin.j.williams Verified Customer Verified Customer

Report | Print

This is the second purchase from the East Hartford Chevy dealership, once from Gengras, and now from East Hartford Chevrolet. Both times from Jimmy, They made the process simple, stress free, and quick. dealership, once from Gengras, and now from East Hartford Chevrolet. Both times from Jimmy, They made the process simple, stress free, and quick. More

by Dwford Verified Customer Verified Customer

Report | Print

I came from out of state. My purchase and transactions there were quick and easy. Jimmy was great to work with in sales My purchase and transactions there were quick and easy. Jimmy was great to work with in sales More

by bpjs9 Verified Customer Verified Customer

Report | Print

I've been happy with service and sales and this dealership, this is the second vehicle I've bought there. dealership, this is the second vehicle I've bought there. More

by rick@nbyne.com Verified Customer Verified Customer

Report | Print