Merchant Nissan

Everyone was friendly, polite, and able to answer any question we had. They were able to complete the process very quickly. I would recommend this dealership. question we had. They were able to complete the process very quickly. I would recommend this dealership. More

I enjoy my experience for my services and the extra work done on my car. The advice given was easy to understand done on my car. The advice given was easy to understand More

this was a recall issue. I was pleased that the wait time was short. That is not usually the case when I have had the car serviced here. I was pleased that the wait time was short. That is not usually the case when I have had the car serviced here. More

They were very accommodating! Service department is great to deal with! They made it very easy! Service department is great to deal with! They made it very easy! More

I went in with the information of the car and price that I had seen online, along with downloaded information as well. The price was more on the car lot. I showed them the information and they honored the p I had seen online, along with downloaded information as well. The price was more on the car lot. I showed them the information and they honored the price that was online with no issues. I would definitely do business with them again and recommend them to my friends. More

Poor service. No sense of what customer service means. I've never been somewhere that didn't care how long they kept your car out how inconvenienced you are by the No sense of what customer service means. I've never been somewhere that didn't care how long they kept your car out how inconvenienced you are by them simply not looking at your vehicle for days after your scheduled appointment. Then they were very dismissive each time I had to call to check on it, only to be casually told that they still hadn't looked at my vehicle. Ended up having to just take my car and take it to another mechanic to be fixed, to them find out that they had taken something off my vehicle and didn't put it back. But never again. More

The service dept is under new management and we are very pleased with the new changes.service and parts staff are the best in the buisness. pleased with the new changes.service and parts staff are the best in the buisness. More

Brady was very professional and diplomatic. He listened to our request to purchase and did not try to hard sell us on the vehicle we were interested in. He provided us a selling price and after He listened to our request to purchase and did not try to hard sell us on the vehicle we were interested in. He provided us a selling price and after discussing with him the price we would be willing to pay for the vehicle, he discussed with the manager. After fair and reasonable negotiations; within a matter of minutes, we were able to make a deal and finish paperwork in under an hour. I highly recommend Brady to anyone looking for someone who is knowledgeable about the product they sell, creditable in their approach for conducting good business, and "Pretty Darn Good" at selling vehicles. Exceptional Sales Person! Go Team Brady! More

I drive to Troy to have my car serviced rather than Montgomery because they are so much better! Montgomery because they are so much better! More