Jimmy Foster

I travel all over the country and it’s extremely hard to make an appointment at a dealership. I needed a new head lamp and only had basically lunch break to get it done. I called the dealership and Mike sai make an appointment at a dealership. I needed a new head lamp and only had basically lunch break to get it done. I called the dealership and Mike said come on down. Got the light replaced and back to work without being late. Kudos to Mike and the service staff. More

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Ask for Kaba! Kaba and his team took great care of me. They battled hard with the finance companies to beat my quote from my credit union. They beat competitors on Kaba and his team took great care of me. They battled hard with the finance companies to beat my quote from my credit union. They beat competitors on my trade in quote too. I can’t possibly recommend Lewisville anymore! Their service department is top tier. If you get a sports car with fancy rims they offer wheel protection. I plan on being a return customer and buying my next VW from them. Don’t go anywhere else, trust me. I’ve shopped around and this is the best VW dealership in DFW. Maybe TX. More

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This place rocks! !!! Great sales and service staff that’s always going out of there way to help the customer! !!! Great sales and service staff that’s always going out of there way to help the customer! More

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Easy to get a service appointment. Service advisor and everyone I met at the Service Department was very friendly and helpful. Service advisor and everyone I met at the Service Department was very friendly and helpful. More

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LVW has a very helpful service team that cares about your needs. They were able to get my vehicle serviced in a timely manner. Awesome dealership! needs. They were able to get my vehicle serviced in a timely manner. Awesome dealership! More

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Tim went above and beyond to make sure my car was ready to go when promised. Informed me all along the way of the progress being made. Great experience! to go when promised. Informed me all along the way of the progress being made. Great experience! More

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Best experience at a car dealership I ever had top notch stuff I tell u stuff I tell u More

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Alert to other clients My review about this store is for sure 0, I big round zero. And I would like yo alert other clients thinking about purchasing a car here and didn’t have any basic idea about mechanics sure 0, I big round zero. And I would like yo alert other clients thinking about purchasing a car here and didn’t have any basic idea about mechanics. I bought I used Jeep here in the end of March, thinking was I good deal, and its being a nightmare. First the service about details wasn’t the best one. But finally I ready all and thought got all the information I needed. But soon I took my car, start give a beep saying I suppose to check the tire pressure. I contacted the seller guy, who told me to take the car there to check the problem. I took the car there and they couldn’t find what was wrong and told me to take the car in the Jeep service and use the warranty i just bought with the car. So soon I could I took the car at Jeep services, that after 3 hours told me the car didn’t have the tires sensor. I took back the car to the store where I bought and explained the situation. So they try find again the problem and couldn’t. So they dropped my car at the the Jeep service close by them . After couple days they told me, Jeep told a transmission that detectes the tires pressure was broken, and would cost almost 1k and they would pay just half. Since my warranty would not cover. Half??? They told I bought the car as it is. No I didn’t! Nobody informed me something was broken and I chose to buy broken anyways. They new something was broken since had that beep all the time, and tried to sell to someone didn’t understand nothing about mechanics. And so in the end because I was insisting that was their responsibility, they decided offer to pay half that wS 100% their responsibility. So if you are thinking in buy a car, look for a trustworthy place that will treat te you either the respect and honesty that you deserve. Don’t make the same mistake I did. We don’t suppose to have to fight to be able to have a good service, honest and respect. Sincerely, Erica Vitor More

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Absolutely wonderful experience. Felt like we bought a diamond and the rough. Thank You guys 🌟🌟🌟🌟🌟 Felt like we bought a diamond and the rough. Thank You guys 🌟🌟🌟🌟🌟 More

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To Whom it May Concern, I want to take a moment to express my deepest appreciation for the incredible service I recently received. The situation with my car ended up being WAY bigger than anticipa express my deepest appreciation for the incredible service I recently received. The situation with my car ended up being WAY bigger than anticipated and Melissa was INCREDIBLE throughout the 2 month ordeal. Her professionalism, attention, ability to advocate for me, support, and dedication to ensuring my satisfaction was met was seriously a lifeline for me. It's not common to experience this kind of service anymore and I've NEVER experienced it from a car dealership/service department. I'm genuinely grateful for Melissa and her efforts. She was not only friendly but she was also very down to earth and willing to laugh about the situation...which in my life is a NEED. All that being said, I just wanted to reach out and ensure you were aware that Melissa, and the Lewisville VW service team are diamonds in the rough. The service I've received has solidified my loyalty to y'all and I have no problem pointing all my people your way. Thank you! More

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