Jimmie Saucedo
Jimmie Saucedo at Toyota of Downtown L.A.
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Jimmie Saucedo

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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4.8
56 Reviews
4.8

56 Reviews

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56 Reviews of Jimmie Saucedo

August 21, 2024

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Employee Rating

Es amable pero no da razón exacta del vehículo perdí mi tiempo y mi dinero porque no me areglaron nada salí muy decepcionado More

by Francisco cedano
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Aug 23, 2024

Toyota of Downtown L.A. responded

Gracias, Francisco, por compartir tu experiencia. Entendemos tu decepción y valoramos tus comentarios. En Toyota of Downtown L.A., trabajamos para ofrecer un servicio de calidad y te invitamos a contactarnos directamente para abordar tus preocupaciones. Tu satisfacción es importante para nosotros. Sincereremente, The Toyota of Downtown LA Team

February 29, 2024

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Very good dealership. The staff is polite and efficient. They never try to up sell you or add frivolous things to your bill. The waiting are is neat and clean as are the r More

by JoLa
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa Thompson

Mar 04, 2024

Toyota of Downtown L.A. responded

To say thank you is not enough, JoLa! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Toyota of Downtown L.A. again! Sincerely, The Toyota of Downtown LA Team

February 28, 2024

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Attentive and informative, work hard to get issue fixed. Walked me step by step process More

by Nekson
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Maria Arroyo

Mar 01, 2024

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

December 15, 2023

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Jimmie Saucedo is the best! He has been my advisor since I’ve purchased my vehicle. Very kind and helpful person. He’s great at communicating and making the experience run smoot More

by Jaz
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Recommend Dealer
Yes
Dec 15, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Jaz! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

October 15, 2023

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I live in Gardena and I choose to come to this Toyota because I feel at home and the service is great! More

by vivimarinely
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2023

Toyota of Downtown L.A. responded

Vivi, thank you for the wonderful review and for traveling to Toyota of Downtown L.A. from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Toyota of Downtown LA Team

October 13, 2023

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This was the best experience I’ve ever had at Downtown Toyota. All the service needs were communicated, and Jimmie was super helpful with everything. Thank you everyone at Toyota! More

by daisyliliang
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 16, 2023

Toyota of Downtown L.A. responded

Daisy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Toyota of Downtown LA Team

October 11, 2023

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Employee Rating

My experience at this dealership on 10/7/23 was good and the outcome was very good. They have knowledgeable service advisors that help you with your car issues and make sure your questions are answered. I’m More

by egalvarez
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Xitumul , Alexander Sapalicio

Oct 12, 2023

Toyota of Downtown L.A. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

October 09, 2023

Dealership Rating
Employee Rating

Toyota of DTLA is on it, great pricing and customer service, always keeping me in the loop. Jon was friendly and helpful More

by rsilva
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Recommend Dealer
Yes
Oct 10, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

September 30, 2023

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Jimmie is very kind, positive, communicative, and easy to work with and ask questions to. More

by Bre.ru.car
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Lopez Camacho

Oct 03, 2023

Toyota of Downtown L.A. responded

Bre, thank you for taking the time to share your kind feedback about Jimmie. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Toyota of Downtown LA Team

September 20, 2023

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Employee Rating

Jimmie S. helped me with my car maintenance and tire warranty. He listened to my concerns and met all my expectations! Thank you! More

by Krinathammavong
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Service Time
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Recommend Dealer
Yes
Sep 22, 2023

Toyota of Downtown L.A. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

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