Jimmie Bletsch | Page 4

Columbia Ford always provides excellent service from very capable technicians and front desk staff. They are always courteous and attentive to my needs as a customer. capable technicians and front desk staff. They are always courteous and attentive to my needs as a customer. More

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Ryan was good and respected my wishes and our agreements, Jimmy was the opposite. I found that Jimmy was only concerned about making a sale, and did not respect my wishes to not contact me over the weekend b Jimmy was the opposite. I found that Jimmy was only concerned about making a sale, and did not respect my wishes to not contact me over the weekend because I was at my daughter’s sporting event. The agreement was to follow up on Monday morning when I left the dealership on Friday. Jimmy called me several times over the weekend. The other reason Jimmy almost ruined the sale was that after I explicitly informed him and Ryan that I was financing the vehicle with my own bank and not through the dealership he again called me multiple times until I returned his call. Once I returned his call, he pushed his agenda of the dealership could do the financing even though I continually told him I was using my own bank. He was relentless and extremely frustrating. To be 100% honest if I could have found the vehicle anywhere else in New England I would have gone there because of Jimmy. I am not sure why you keep him on your staff. If I was a manager at your dealership I would fire him and replace him with someone who listens the customer. More

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They all lie ! !!!! I call to speak to finance 3 days before pickup NOBODY ever replied till I stated the night before I won`t make trip unless I speak with finance! !!!! I call to speak to finance 3 days before pickup NOBODY ever replied till I stated the night before I won`t make trip unless I speak with finance! ONLY then did I receive a call. TOO LATE. I did take the 2:40 minute drive with my wife to find the F 150 outside dirty as xxxx at 10:45 AM and left without going in . I WAS PISSED . They kept my 500 deposit. have 2 Vehicles in my Household a F 150 that I was trading and a Lincoln Corsair. I only buy Ford F-1250 for4 trucks. Now thinking of GMC truck BAD TASTE. . WORST DEALERSHIP I EVER DEALT WITH. NOT THAT YOU~LL DO ANYTHING !!~! More

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Jimmie and Adam were great to work with and so was the rest of the staff rest of the staff More

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Great dealership experience for our new Kia purchase. Thank you Ryan and team for your professionalism. Thank you Ryan and team for your professionalism. More

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Professional staff, no pressure buying experience, great inventory and very fair pricing. Car buying at this dealer was actually very pleasant. Definitely a “win-win” for everyone. inventory and very fair pricing. Car buying at this dealer was actually very pleasant. Definitely a “win-win” for everyone. More

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Everyone was super friendly, welcoming, and happy to take the time to explain everything. Lots of amenities too. the time to explain everything. Lots of amenities too. More

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Rush, Jimmie, and Jake were excellent to work with. Highly recommend purchasing from this dealership. Highly recommend purchasing from this dealership. More

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This is my second time working with Columbia Ford and it was exceptional. Erin was great! She was very personable and made sure any questions I had were answered whether by her or by a team member. Thank yo was exceptional. Erin was great! She was very personable and made sure any questions I had were answered whether by her or by a team member. Thank you so much! More

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I had a pleasant experience at this dealership. The staff is very friendly, I didn't feel pressured into a purchase. I got the space I needed to make a decision between my first visit and when I pu The staff is very friendly, I didn't feel pressured into a purchase. I got the space I needed to make a decision between my first visit and when I put down the deposit on my truck. Some places pester you with calls and or texts, I didn't feel that way with Columbia Ford. Would recommend to anyone. More

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