Jim Stevens
Jim Stevens at Chuck Anderson Ford
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Jim Stevens

Sales Manager

Chuck Anderson Ford

1910 West Jesse James Road
Excelsior Springs, MO 64024

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4.7
139 Reviews
4.7

139 Reviews

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139 Reviews of Jim Stevens

October 16, 2024

Dealership Rating
Employee Rating

These guys have always done a great job with service and sales. Would recommend using them always! Brad More

by forkedcreekranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Chuck Anderson Ford responded

Thanks for your great feedback! We appreciate your business!

September 10, 2024

Dealership Rating
Employee Rating

One of the best car buying experiences I’ve ever experienced. Smooth, easy and fast. More

by heatheroland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gardner, Myles Casey

Oct 01, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your experience with our pre-owned department!

March 24, 2024

Dealership Rating
Employee Rating

Easy transition to a new vehicle after trading in my old one. Complement that with a great salesman and you got yourself an outstanding dealership. More

by Michael Summers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gardner, Myles Casey

Mar 29, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase from us! We value your business and are here for you if you need us for anything in the future!

February 23, 2024

Dealership Rating
Employee Rating

Had a great experience with the sales and financial team. Found the truck I was looking for and worked with me to fit my budget. I highly recommend visiting this dealership for you next vehicle purchase. More

by F1502014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Baird, Cody Anderson, Michael Gardner , Jacob Stevens 5 Stars

Feb 23, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience! We appreciate your business!

January 17, 2024

Dealership Rating
Employee Rating

Very pleased with Tim he's very professional amd knowledgeable. Thank you for the smooth experience. More

by kcshriner816
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tim Hein

Jan 18, 2024

Chuck Anderson Ford responded

Thanks for your great feedback! We hope you love your sweet new Ranger!

October 01, 2023

Dealership Rating
Employee Rating

Very Quick, thorough, hassle free. streamlined the process of car buying. From sales to finance. More

by Ericfine33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gardner , Keshawn Turner

Oct 02, 2023

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We appreciate your business and look forward to serving you again in the future!

Oct 02, 2023

Ericfine33 responded

Great experience

May 24, 2023

Dealership Rating
Employee Rating

Had to go back several times because they kept forgetting stuff that went with title, said we wanted a 4 ye loan, when we got paperwork it was a 5 yr loan. There was a warning in the system for air bags that More

by sburksbb
Service Price Transparency
Recommend Dealer
No
May 24, 2023

Chuck Anderson Ford responded

Hi Ricky! The service airbag light came on after you took delivery of the vehicle and we offered for you to bring it in at your convenience and we would check it out. It was not on during in the 16 days we owned it before you purchased it. We're sorry for your poor experience with us. That's not how we want our customers to feel, and not how we've done business for nearly 50 years.

May 24, 2023

sburksbb responded

It was on when we were test driving the car, but didn't know at the time what I was seeing. When I ask about it you told me to go to another dealership to have it checked out!

May 25, 2023

Chuck Anderson Ford responded

I'm not sure who told you to take it somewhere else. We would be happy to check it out for you.

May 26, 2023

sburksbb responded

There were 5 of you standing around the front desk. And ya all said since it was a Jeep vehicle,(even though I bought it there)I would need to take it to an authorized Jeep dealer . Exact words spoken to me.

May 26, 2023

Chuck Anderson Ford responded

Interesting. Sounds like a good training moment for our employees. We would be more than happy to check it out.

May 18, 2023

Dealership Rating
Employee Rating

This dealership is family owned, what I like about it is the are honest and will do you right. Quick and easy, everyone is there is absolutely Great. I recommend Cody, he is professional and very helpful More

by danmathena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2023

Chuck Anderson Ford responded

Thanks for the great feedback! Enjoy your new truck!

May 14, 2023

Dealership Rating
Employee Rating

Great dealership, they are always very friendly and knowledgeable about anything you would need help with. More

by klevam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2023

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business and will see you next time!

April 06, 2023

Dealership Rating
Employee Rating

Justin and team were great communicators to listen to our needs and share specifics of car. They worked with us on price by sharing their info on the car and gave fair value for our trade in. There wasn’t a More

by Tess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gardner, Justin Ryan , Justice Barger

Apr 07, 2023

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our sales department!

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