Michael Gardner
Michael Gardner at Chuck Anderson Ford

Michael Gardner

Finance Director

Chuck Anderson Ford

1910 West Jesse James Road
Excelsior Springs, MO 64024

Contact Me
4.5
87 Reviews

Dealership Experience

5 yrs

Industry Experience

29 yrs, 11 mos

4.5

87 Reviews

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87 Reviews of Michael Gardner

May 16, 2026

Dealership Rating
Employee Rating

Questionable financing practices and document handling raised serious concerns during my experience with this office. Auto Fraud concerns with this dealership. More

by Kelly97teresa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nick Anderson , Cody Anderson

May 16, 2026

Chuck Anderson Ford responded

Hi Teresa, after your numerous Google reviews, complaints to the Attorney General, the Better Business Bureau, etc etc etc. Your complaints/concerns/etc are unfounded and untruthful. We have provided documentation to every involved party for their review, months ago. At this point the continued harassment is libel and will be pursued. Please have your Bronco Sport removed from our lot by the end of May, or we will have it removed at your expense.

May 16, 2026

Chuck Anderson Ford responded

Alright. You have until 6pm CST on May 29th to remove your vehicle from our property, at that time it will be impounded. If it comes to that, we will notify you via certified mail where it is being stored.

May 16, 2026

Chuck Anderson Ford responded

If present on property at May 29th at 6:00pm CST, we will assume it as abandoned property and have it removed at the owner's expense. At that point we will notify you via certified mail the location and contact information for where its being stored. The vehicle is available for you to pickup at your convenience Monday through Friday, 8am to 6pm. This is the final communication until the certified letter after it has been removed from our property.

May 16, 2026

Kelly97teresa responded

I disagree with your characterization of my complaints as “untruthful” or “harassment.” My concerns have been based on documents and events surrounding the purchase transaction, including signatures and timing discrepancies that I have consistently disputed from the beginning. This is also my first Google review regarding this matter. I have exercised my right to file complaints with appropriate agencies and share my experience publicly. Nothing I have stated has been intentionally false or malicious. The public needs to be fully aware and that I have the right to do.

May 16, 2026

Kelly97teresa responded

Please note that I was unable to locate Chuck Anderson Ford listed with the Better Business Bureau, which raises additional concerns for the public & myself as a consumer. What I also find concerning is that the vehicle has reportedly been sitting on your lot for approximately three months, yet only after I publicly shared my experience am I now being threatened with removal expenses. That timing raises serious questions for me. Nothing I have stated has been intentionally false or malicious. Regarding the vehicle, please provide written confirmation of the legal basis for demanding removal, including whether the vehicle is currently considered abandoned, repossessed, or otherwise restricted from retrieval. I request that all future communication remain in writing or through public responses so there is full transparency regarding this matter.

May 16, 2026

Kelly97teresa responded

This situation could have been handled professionally and appropriately from the beginning. I also made numerous attempts to have the errors and misrepresentations corrected before matters ever became public. It also reflects poorly on the professionalism of this situation that the vehicle remained on your lot for almost 4 months without issue, yet only after I made a public complaint am I now being threatened with removal and impoundment expenses. Thank you for showing the public how these situations are being handled. At this point, my intention is to continue making my experience public so consumers are aware of my concerns regarding this transaction and how this matter was handled. This situation could have been resolved privately and professionally; I tried! however, that did not occur. I pray that nobody else has to go through an experience like this, especially when there have already been so many concerns raised by others. Any member of the public or community who would like to join myself and others in sharing their experience is welcome to reach out to me personally, as I intend to continue publicly sharing my experience along with others who have dealt with similar situations. Sorry, Nick Anderson, that you once again could not make this situation right despite having the opportunity to address and correct the concerns that were raised. Your statement that this will be your “final communication” is also noted.

May 06, 2026

Dealership Rating
Employee Rating

I recently ordered and purchased a custom Ford F-350 through Chuck Anderson Ford, and I couldn’t be more impressed with how everything turned out. From the very beginning, the team made the entire proce More

by Caleb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Anderson , Cody Anderson

May 08, 2026

Chuck Anderson Ford responded

Thanks for the great feedback Caleb! Not to mention, SWEET TRUCK! We're so happy we were able to work with you on this. Thanks for the business and we look forward to serving you again in the future!

January 29, 2026

Dealership Rating
Employee Rating

After I purchased an extended warranty, being 81 years old I didn’t want it. I asked for it to be cancelled, but it hasn’t been removed from my loan. More

by Ralphbrand9
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Keshawn Turner

Jan 29, 2026

Chuck Anderson Ford responded

Hi Mr. Brand! We'll send you an email to get this wrapped up, I'm not showing that the cancellation paperwork was ever filled out.

January 16, 2026

Dealership Rating
Employee Rating

The entire purchase process went smoothly. Our salesman Keshawn Turner was very polite, and took great care to answer all questions and concerns. We had the opportunity to meet and visit with More

by Roadman78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Anderson, Keshawn Turner

Jan 19, 2026

Chuck Anderson Ford responded

Thanks for the kind words about your recent experience at our dealership! We hope you love your new-to-you vehicle! If you have any questions, please don't hesitate to reach out!

September 14, 2025

Dealership Rating
Employee Rating

Great service, great customer service. Straight forward with no hidden fees. Would recommend to friends, family anyone actually! More

by coolsal56
Recommend Dealer
Yes

Other Employees Tagged: Michael Burton

Nov 06, 2025

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We look forward to serving you again in the future!

March 26, 2025

Dealership Rating
Employee Rating

Helpful and diligent. Everyone at the dealership was very friendly to my wife and i. I would definitely refer a family member or friend to Chuck Anderson Ford. More

by rhowar66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Burton , Cody Anderson

Mar 27, 2025

Chuck Anderson Ford responded

It was a pleasure meeting you guys! We look forward to serving you again in the future!

February 10, 2025

Dealership Rating
Employee Rating

We loved this dealership so much, we back and purchased a new Bronco Sport a few days later. Not only is this a family dealership, they make you feel like family! Myles was again an awesome salesperson to wo More

by K Lake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson, Mike Anderson , Cody Anderson, Myles Casey

Feb 10, 2025

Chuck Anderson Ford responded

Thanks for the great feedback! We hope you love your new Bronco Sport! Feel free to reach out if you have any questions about it!

February 06, 2025

Dealership Rating
Employee Rating

As always, a positive and seamless buying process at Chuck Anderson Ford. I moved out of state recently and after having purchased vehicles here for 20 years I wanted to continue - the virtual buying ex More

by MISTY.EALES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson

Feb 06, 2025

Chuck Anderson Ford responded

Thanks for the great feedback Misty! We hope you love your new Expedition!

December 05, 2024

Dealership Rating
Employee Rating

Myles was excellent to work with, I can’t express my enthusiasm with his professionalism and expertise enough. He went above and beyond to ensure our satisfaction as a customer and exceeded expectations More

by t money
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Baird , Myles Casey

Dec 06, 2024

Chuck Anderson Ford responded

Thanks for the great feedback! We hope you love your new truck! Let us know if you have any questions!

October 10, 2024

Dealership Rating
Employee Rating

I let Mike Anderson know the Explorer I was looking for. He found it in,less than 2 days. They got me the best price of any other Ford dealer. The delivery went very smooth. Cody Anderson explained all the More

by sam5266
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson, Brenda Riles, Mike Anderson , Cody Anderson, Kim Wales

Oct 11, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase!

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