Jim Rosamino

Excellent sales, service and management team! We have purchased several vehicles from DePaula over the years and every time it is an excellent experience! We have purchased several vehicles from DePaula over the years and every time it is an excellent experience! More

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The service was good I liked it but it’s expensive a little bit thanx little bit thanx More

by kenderjoseph06 Verified Customer Verified Customer

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DePaula Ford, and it's sales representatives Haroon and Nick, were very helpful throughout a difficult sales process. Haroon directed me to the appropriate 2024 Maverick XLT model to meet my needs. After t Nick, were very helpful throughout a difficult sales process. Haroon directed me to the appropriate 2024 Maverick XLT model to meet my needs. After that sale was held up due to a stop sale order, Haroon kept me appraised of it's status, and Nick later directed me to an appropriate 2025 model as a substitute. Nick was professional, helpful and efficient in concluding my purchase. I found all of the sales team at DePaula to be wonderful to work with, and would gladly recommend DePaula Ford to anyone looking to buy a new vehicle. More

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Nick was so helpful on my journey toward getting my first car in New York!! He was so patient, gentle and kind. I never felt like I was being pressured in anyway and it was truly a wonderful and peaceful exp car in New York!! He was so patient, gentle and kind. I never felt like I was being pressured in anyway and it was truly a wonderful and peaceful experience. I love my bronco and highly recommend Nick and DePaula Ford! More

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Was a fast and easy buying process and did everything they could to get a price i wanted they could to get a price i wanted More

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Did what they said they would when they said they would. Pretty simple honest and on time. Can’t ask for more. Pretty simple honest and on time. Can’t ask for more. More

by Chris W Verified Customer Verified Customer

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Straight forward everything was explained in detail. You refer friends and family. Truck was ready when promised You refer friends and family. Truck was ready when promised More

by jbarscz Verified Customer Verified Customer

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When I wanted to pick up my new F150 the vehicle was sitting in the parking lot covered in snow like we left it the week before. The bedliner was not applied as promised. Waited 6,5 hours until I got th sitting in the parking lot covered in snow like we left it the week before. The bedliner was not applied as promised. Waited 6,5 hours until I got the truck. Bedliner and undercoating was done the following week what took another 2 days. Bed cover and window deflectors that I ordered had not been installed. I had to come back on a Saturday morning. A 1,5 hours job took 3,5 hours because they were not finding the parts. My sales person Colin did a great job and sales tried to make the job as good as possible. But the service department and the communication between the departments needs a huge improvement. I hope for the upcoming services this will work better or I have to search for a Ford Dealer that does their job better. More

by mdienst Verified Customer Verified Customer

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Staff is nice, dealership is in desperate need of repair and or upgrade. Buying process was a bit disorganized and took way longer than expected. and or upgrade. Buying process was a bit disorganized and took way longer than expected. More

by bcudmore1 Verified Customer Verified Customer

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From start to purchase every single experience was kind, informative and sincere. Would definitely recommend their team. informative and sincere. Would definitely recommend their team. More

by kellyketz6 Verified Customer Verified Customer

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