Jim Rodgers
Jim Rodgers at Matthews GM Center

Jim Rodgers

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.9
179 Reviews
4.9

179 Reviews

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179 Reviews of Jim Rodgers

October 24, 2025

Dealership Rating
Employee Rating

great service as usual with no problems in getting everything fixed and in good condition. Thank you More

by DSSTIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

October 23, 2025

Dealership Rating
Employee Rating

We always get reliable service at Matthews GMC. if there’s any issues that weren’t diagnosed on the original estimate, they explain what is needed clearly and with a fair estimate. More

by Lecampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

October 20, 2025

Dealership Rating
Employee Rating

Service was excellent as usual. In and out with no problems with all personnel very helpful. Always a pleasant visit, More

by DSSTIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

October 17, 2025

Dealership Rating
Employee Rating

My service appointment was handled in a timely manner. All requests were done. My service writer Jim Rodgers handled everything in an Excellent manner. More

by jmckay20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

October 17, 2025

Dealership Rating
Employee Rating

Friendly staff and top notch service, best prices in town for any maintenance or repairs! More

by PLFILAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

October 11, 2025

Dealership Rating
Employee Rating

As usual the service was prompt and efficient. Fred was very helpful and efficient. It is always a pleasure to come to Matthews. More

by jdecatur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 01, 2025

Dealership Rating
Employee Rating

Service was very good as it always has been and I have been using this service now for going on 20 years. More

by DSSTIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 29, 2025

Dealership Rating
Employee Rating

This is the first time I have ever had an issue. Was told a month ago when my car was inspected that I would the brakes to be done soon. I was told just don't wait too long if they start squeaking a More

by ppudiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

ppudiak responded

Matthew's service center contacted me and resolved the issue to my satisfaction. I highly recommend Jimmy Rogers and the staff at Matthews.

September 26, 2025

Dealership Rating
Employee Rating

Friendly quick service easy appointments and great service writer Jim Rogers who is very attentive and knowledgeable of his position and communication with customers More

by rawwilly54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ryder , David Reyes

Sep 29, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 26, 2025

Dealership Rating
Employee Rating

Always goodm service with no problems. all personnel were courteous and very friendly as usual. More

by DSSTIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Matthews GM Center responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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