Jim Pompei

Great customer care! ! Jim was very easy to work with and made the whole car buying experience a pleasure. He was very friendly, professional, and easy to work with! ! Jim was very easy to work with and made the whole car buying experience a pleasure. He was very friendly, professional, and easy to work with! More

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Jim Pompeii , Brandon Hines and Tom their finance manager were top notch all across the board. They were transparent, honest, thorough and gave me a more than fair price with even better buying experience. H were top notch all across the board. They were transparent, honest, thorough and gave me a more than fair price with even better buying experience. Highly recommend both gentlemen and Acura of Berlin in general. More

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Had no issues all went well and smooth great service cold waters l Thanks guys waters l Thanks guys More

by N-bello Verified Customer Verified Customer

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Jim was very helpful, getting me into a beautiful new car at a reasonable price. I would recommend this dealership and Jim to anyone looking to buy a new car. at a reasonable price. I would recommend this dealership and Jim to anyone looking to buy a new car. More

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The whole team at Acura of Berlin is amazing, but I’ve had the distinct pleasure of working with Jim Pompei to get two beautiful MDXs. I can’t speak highly enough about my experience with Jim and Acura of had the distinct pleasure of working with Jim Pompei to get two beautiful MDXs. I can’t speak highly enough about my experience with Jim and Acura of Berlin as a whole. I have always felt respected, listened to and taken care of. Jim and the team worked to get me exactly what I wanted both times I’ve leased from them. I am more than comfortable recommending anyone to Jim! More

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Great experience overall. Very easy to do business with. We were treated fairly and did not feel pressured to commit to anything we did not want. One thing happen that was a l Very easy to do business with. We were treated fairly and did not feel pressured to commit to anything we did not want. One thing happen that was a little off to me. While not a deal breaker, my original retail purchase agreement stated 17 miles on the odometer but when I went in to pick up the vehicle the paperwork stated the odometer was at 217 miles. More

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James Pompei was very knowledgeable, not pushy and easy to work with on the vehicle purchase. to work with on the vehicle purchase. More

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After having a horrible experience at executive of North Haven I went in and worked with Jim who didn’t have me speak to Brandon due to the experience that I had it seemed like they were going to do what th Haven I went in and worked with Jim who didn’t have me speak to Brandon due to the experience that I had it seemed like they were going to do what they could to make a right of the situation which at first they did by getting the vehicle that I want transferred but once I took possession of the vehicle I started noticing things that were missing in the follow up to getting the things that I needed just wasn’t there and still to this day I’m still missing things that I was told would be an easy fix I deeply regret purchasing a vehicle from this auto group and would never refer anyone More

by SHAQUILLE_ROMAN Verified Customer Verified Customer

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Great experience as always, I have bought multiple vehicles from this establishment and Brandon and James are great to work with. vehicles from this establishment and Brandon and James are great to work with. More

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Brandon, Jim & Claudia were extremely helpful with my car buying process. I will recommend anyone in the market for a vehicle , to go to Acura of Berlin. Excellent customer service. buying process. I will recommend anyone in the market for a vehicle , to go to Acura of Berlin. Excellent customer service. More

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