Jim Malvestuto
Jim Malvestuto at Mark Kia
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Jim Malvestuto

Service Manager

Mark Kia

3333. N 89th ST
Scottsdale, AZ 85251

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9 Reviews
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9 Reviews

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9 Reviews of Jim Malvestuto

June 28, 2024

Dealership Rating
Employee Rating

Vary nice place and the people are just as great awesome awesomeness awesome possum sauce More

by mikishea alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 31, 2021

Dealership Rating
Employee Rating

THIEVES AND LIARS!Management refuses to acknowledge THIEVES AND LIARS! Management refuses to acknowledge this customer with valid concerns. The sales manager I worked with after I experienced a pr More

by Empathic
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Not listed

March 26, 2021

Dealership Rating
Employee Rating

Although it was late and a long evening that turned into a late night. I am very content with my purchase. I would recommend this dealership! More

by Gabriella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: JD Main , Juan Rodriguez

Mar 29, 2021

Mark Kia responded

Hi Gabriella, We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Mark Kia.

January 26, 2021

Dealership Rating
Employee Rating

Was such a great experience the first time that we came back again. No fuss. No hassle. No back and forth. Straight talk all the way. More

by Fcar1999ta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Peter Meyerhoff, Abdul was outstanding! The finance guy was above and betond and we will highly recommend because of his great service.

Mar 16, 2021

Mark Kia responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Mark Kia.

July 29, 2020

Dealership Rating
Employee Rating

Amazing customer service To Whom It May Concern, July 27th, 2020 God Day and Hello. I am taking a moment to let everyone at Mark Kia, Kia Corporate and whoever else is More

by sam_chet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Ramirez

May 20, 2020

Dealership Rating
Employee Rating

Rufus was not very helpful with my used car shopping experience, I had to call him twice to get an out the door price. The vehicle was priced competitively to get you in the door. They do not want to “h More

by Upstcust
Recommend Dealer
No

Other Employees Tagged: Lucas Wilson, David Fattaleh, Maricella Moraga , David Clark, Jacob Delaney, Blake Mahaffey, Peter Meyerhoff, RUFUS OLAICHU, Juan Rodriguez

October 30, 2019

Dealership Rating
Employee Rating

Dealership is great when you first buy a vehicle. If you buy a used vehicle they throw in all these extra perks that they never honor. Such as tires for life. They are very strict on the tread rule regardle More

by ———
Recommend Dealer
No
Nov 14, 2019

Mark Kia responded

Thank you for passing along your feedback. I apologize that you feel misled, that is not our intention. Customer feedback is important to us and I'm going to discuss this review with my team so we can improve our service. You can get in touch via email at michelle.freese@markkia.com or give me a call at 480-425-5300. Thank you, Michelle Freese - Customer Service Manager.

May 30, 2019

Dealership Rating

The worst service ever The worst service ever when in with fuel smell in vehicle they replaced alternator AC compressor Purge valve had vehicle for a week got vehicle ba More

by Greg
Recommend Dealer
No
Jun 13, 2019

Mark Kia responded

Hi Greg, would you mind emailing me so I can understand this issue more clearly? Thanks! Michelle Freese Michelle.freese@markkia.com CRM

March 28, 2019

Dealership Rating
Employee Rating

Probably the worst experience I've ever had-Reality Show Bad It's almost comical how incompetent and careless everyone who I interacted with at Mark Kia....and even though I bought a car from them 3 months ago, More

by SB123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Fattaleh, Maricella Moraga , Johnny Bounds, David Clark, Jacob Delaney, Blake Mahaffey, Peter Meyerhoff, Juan Rodriguez

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