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Jim Luyster
Jim Luyster at Toyota of Scranton
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Jim Luyster

Finance Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.7
17 Reviews

Dealership Experience

5 yrs, 2 mos

4.7

17 Reviews

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17 Reviews of Jim Luyster

December 16, 2024

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Employee Rating

Service was great. Everyone was accommodating and patient. I do not have any complaints or suggestions. More

by KELLY_SARTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer , Noah

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Dec 16, 2024

Toyota of Scranton responded

KELLY_SARTI, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service team and that everyone was accommodating and patient. Providing excellent service is always our goal, and it’s wonderful to know we met your expectations. If there’s ever anything you need in the future, please don’t hesitate to reach out. We look forward to serving you again! Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

November 30, 2024

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Always a great experience dealing with Dave Greico and Toyota of Scranton thank you a a More

by JMPLAWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti, Richard LaRussa, David Grieco, Ryan Cali, Matthew Hedden, Justin Cheverez

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Nov 30, 2024

Toyota of Scranton responded

JMPLAWLER, Thank you for your wonderful feedback! We're so glad to hear that Dave Grieco and our team continue to provide you with great experiences. Your support means a lot to us, and we look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

November 27, 2024

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Employee Rating

didn't receive service. That's all I have to say for these fifteen words. More

by ONEILLK
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton

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Nov 28, 2024

Toyota of Scranton responded

ONEILLK, Thank you for your review. We apologize for any miscommunication regarding your visit to our dealership. Regards, The Toyota of Scranton Team

November 16, 2024

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Employee Rating

The Toyota of Scranton staff that I worked with when purchasing my new Tacoma were great. Noah M. and Jake F. made the purchase experience easy and were very knowledgeable. Mark T. was patient and th More

by JDCRONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Noah Mihal, Ashley Ochwat, Jake Ferris

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Nov 16, 2024

Toyota of Scranton responded

JDCRONK, Thank you so much for sharing your experience! We're thrilled to hear that Noah M. and Jake F. made your purchase easy and enjoyable with their knowledge and expertise. It's great to know that Mark T. took the time to thoroughly introduce you to your new Tacoma's features, and that Ashley O. provided helpful answers regarding your new accessories. Your recommendation means the world to us! Congratulations on your new Tacoma, and we look forward to serving you again in the future. Enjoy your ride! Warm regards, The Sales Team Toyota of Scranton

September 26, 2024

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Professional, pleasant, efficient, prompt. No complaints! Happy to do business with them. Happy with service. More

by GAUGHANS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Ochwat , Brian Burgess

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Sep 27, 2024

Toyota of Scranton responded

GAUGHANS, Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you had a professional, pleasant, and efficient experience with us. Your satisfaction is our top priority, and we're happy to know that we met your expectations. We look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

September 25, 2024

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Employee Rating

They will help you with everything you need just to see the smile in your face More

by CLV2128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ahmad Wasal

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Sep 26, 2024

Toyota of Scranton responded

CLV2128, Thank you so much for your kind words! 😊 We’re thrilled to hear that our team was able to help with everything you needed and bring a smile to your face. At Toyota of Scranton, our goal is always to make sure our customers have the best experience possible, and your satisfaction means the world to us. If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for choosing us! Warm regards, The Toyota of Scranton Team

September 21, 2024

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I am new to the area, This is a very professional operation! It might have been the best experience at any dealership. More

by MARKABRAMS2004
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Hailee Politz

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Sep 23, 2024

Toyota of Scranton responded

MARKABRAMS2004, Welcome to the area, and thank you for choosing Toyota of Scranton! We're thrilled to hear that your experience with us might have been the best you've had at any dealership. Providing professional and exceptional service is our top priority, so it means a lot to know we made such a great impression. If there's anything else we can do to help, don’t hesitate to reach out. We look forward to serving you again in the future! Best regards, The Sales Team Toyota of Scranton

June 30, 2024

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They really listen - If it’s humanly possible they’ll make it happen. Very happy! More

by JOYOUS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Jon Higgins, Ashley Ochwat, Jake Warrington

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Jul 01, 2024

Toyota of Scranton responded

JOYOUR, Thank you for your fantastic review! We're delighted to hear that our team at Toyota of Scranton could meet your needs and make things happen for you. Your happiness is our top priority, and we're thrilled to have earned your satisfaction. If there's anything more we can do for you in the future, please let us know. Safe driving! Warm regards, The Toyota of Scranton Team

June 20, 2024

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Ashley actually cares about the people she’s takes care of. She always tries to do best by you and Toyota. More

by Safetyg
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Ochwat

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Jun 20, 2024

Toyota of Scranton responded

Safetyg, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Ashley's dedication and care made a positive impact on you. Our team strives to provide the best service possible, and it's wonderful to know that Ashley exemplifies this commitment. We appreciate your feedback and look forward to continuing to serve you and meet your needs at Toyota. Warm regards, The Service Team Toyota of Scranton

February 20, 2024

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Employee Rating

Joe Mercado is an amazing salesman, very helpful, and personable! The whole team was exceptional More

by KHFRENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Mercado Jr, Alan Aimer

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Feb 21, 2024

Toyota of Scranton responded

KHFRENS, It's fantastic to hear that you found our staff at Toyota of Scranton to be knowledgeable and friendly, especially Joe Mercado. We believe in creating a welcoming environment where customers feel comfortable and well-informed. Your positive feedback reinforces our commitment to providing top-notch service. We look forward to assisting you with any future automotive needs. Warm regards, Sales Team Toyota of Scranton

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