Jim Lopez
Jim Lopez at Del Toyota

Jim Lopez | Page 15

General Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.6
518 Reviews
4.6

518 Reviews

Write a Review

518 Reviews of Jim Lopez

May 19, 2021

Dealership Rating
Employee Rating

Brian... I had the best car buying experience ever..Steve Heinze and Jim Lopez go above and beyond ... I passed 3 Toyota dealerships to get to DEL TOYOTA.... Mr Jack Del was in the showroom and introduced hi More

by PATAY1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morry Jeffords, Josh Albright, Steve Heinze, Brian Sweet , Adam Dubrow, Grady Oren

May 20, 2021

Del Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 16, 2021

Dealership Rating
Employee Rating

We came in to lease a new vehicle for my daughter. The process was so quick and my daughter left extremely happy!! They made sure it was the exact car she was looking for! More

by DPOLEY74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morry Jeffords, Sean Karkoska, Jim Krause, Heather Karkoska , Ed Pritchard, Carlos Roman jr, Ken Tran

May 17, 2021

Del Toyota responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 13, 2021

Dealership Rating
Employee Rating

We were very satisfied with our Avalon purchase. They went out of their way to find what we wanted with the bells and whistles that we enjoy. (We’re still figuring them out) but it is quite a vehicle and More

by DIANEEREINERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Sweet , Joshua Leach, Chris ?

May 14, 2021

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 02, 2021

Dealership Rating
Employee Rating

What makes a car purchase a positive experience? Quality and value are obviously near the top. Toyotas are consistently the best in terms of reliability and resale. So narrowing to a Toyota More

by Dave
Recommend Dealer
Yes

Other Employees Tagged: Mitch Weiss

May 04, 2021

Del Toyota responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 01, 2021

Dealership Rating
Employee Rating

They worked with me until I was happy and confident that i could do the monthly payment. They stayed late and made sure the car was completely ready for me. More

by SHELBY76LM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Krause , Shawn Krause

May 04, 2021

Del Toyota responded

Congratulations on your recent purchase, Shelby! At Del Toyota our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 27, 2021

Dealership Rating
Employee Rating

I’ve never experienced such an unprofessional sales and customer service experience. What’s most appalling is the intimidation tactics they attempt when you call them out on their deceit and manipulation. More

by AJ.JAMAL312
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Amr Rizk

Apr 30, 2021

Del Toyota responded

Our team has acknowledged this review.

April 26, 2021

Dealership Rating
Employee Rating

Great experience. Josh and Steve were awesome during negotiations and delivery. The GM even came out and explained the process to me. Best car buying experience I’ve ever had. Don’t be scared people! More

by DelcoIan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Heinze , Joshua Leach

Apr 28, 2021

Del Toyota responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Del Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 25, 2021

Dealership Rating
Employee Rating

Great customer service. We highly recommended. Daniel is very friendly and offered us a good deal. Will comeback to purchase another vehicle from him. Thank you! More

by paolarw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Juarez

Apr 27, 2021

Del Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 22, 2021

Dealership Rating
Employee Rating

I have been buying and using the service department at Del Toyota for over twenty years. When buying a car I feel that they acknowledge this loyalty by giving me a de ent deal. More

by SCROOGE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Karkoska , Sarah Sheeler

Apr 26, 2021

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 16, 2021

Dealership Rating
Employee Rating

Thanks to everyone who helped me with the purchase of my truck. I can’t remember everyone’s names but I appreciate everyone who helped me out. Thanks! More

by a.starfish17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John McElroy

Apr 20, 2021

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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