Jim Hierl
Jim Hierl at Flemington BMW

Jim Hierl

Customer Service Advisor

Flemington BMW

216 US Hwy 202/31
Flemington, NJ 08822

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4.9
330 Reviews

A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.

4.9

330 Reviews

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330 Reviews of Jim Hierl

October 29, 2025

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This Dealership and this Service Department are Professional, Organized, Accommodating and Proficient. I needed front and rear brakes which were completed but the Technician also checked my batter More

by mheinig
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Recommend Dealer
Yes
Oct 30, 2025

Flemington BMW responded

Thank you for sharing your glowing feedback of our Service Team! We truly appreciate your business and look forward to seeing you again at Flemington BMW!

October 21, 2025

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Service advisor Jim Hierl is the best. Helpful and anticipates your needs. Pleasure to work with. More

by Saundersmikeg
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Recommend Dealer
Yes
Oct 23, 2025

Flemington BMW responded

We are glad to hear that Jim provided excellent service. Thanks for choosing Flemington BMW!

October 13, 2025

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Efficient, competent, prompt, courteous, clean, well-staffed, professional, goes the extra mile—concierge and valet service is one of the main reasons we use Flemington BMW dealership and a major More

by jwhughes
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Recommend Dealer
Yes
Oct 15, 2025

Flemington BMW responded

We appreciate your business and five-star review, and we look forward to serving you again here at Flemington BMW-sales and service! Thank you for choosing us.

October 12, 2025

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I can not say enough good words about this dealership! My experiences with them have always been over the top! They are the most professional people serving their customers over and above any dealership More

by bm05
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kailey

Oct 14, 2025

Flemington BMW responded

Thank you for your fantastic review! We’re happy to hear that Jim, Kailey, and the team always go above and beyond for you. We look forward to serving you again at Flemington BMW!

October 11, 2025

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Flemington BMW service was truly excellent. Timely service and very courteous staff as well as service personnel. More

by cekwrk1@gmail.com
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Recommend Dealer
Yes
Oct 14, 2025

Flemington BMW responded

Thank you for highlighting the professionalism of our team. It was our pleasure to assist you, all of us at Flemington BMW appreciate your business!

October 01, 2025

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The service of my vehicle at Flemington BMW was exemplary both with communication and in the required maintenance. More

by Douglas P
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Recommend Dealer
Yes
Oct 06, 2025

Flemington BMW responded

Douglas, thank you for sharing your positive feedback about our team! It was a pleasure having you at Flemington BMW. See you next time!

September 27, 2025

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Jim is Professional, pleasant, accommodating and goes the extra mile. For Joan and myself he was a joy to work with. More

by Aram V Manoukian
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Recommend Dealer
Yes
Sep 30, 2025

Flemington BMW responded

Hi Aram, we're so glad to hear you and Joan enjoyed working with Jim! We truly appreciate your business and look forward to helping with any future needs at Flemington BMW. See you next time!

September 25, 2025

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Laura at Flemington BMW is aways helpful, knowledgeable, and courteous. I have a 10-year old Diesel and that runs just like new. Thanks to the excellent maintenance at Flemington BMW that never lets me down More

by Jonathan
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Recommend Dealer
Yes

Other Employees Tagged: Laura Varga

Sep 27, 2025

Flemington BMW responded

Jonathan, thank you for choosing our service team! It's great to hear that you are satisfied with the results and Laura's stellar work. We hope to see you again at Flemington BMW and wish you safe travels.

August 28, 2025

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My wife and I have been taking our BMWs to Flemington BMW for over 20 years and they have always provided excellent service. This last time was an exception, but Laura Varga did an excellent job in resolving More

by lyoon
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Recommend Dealer
Yes

Other Employees Tagged: Kursad Oguz, Laura Varga

Oct 08, 2025

Flemington BMW responded

Thank you so much for your kind words and loyalty over the years at Flemington BMW. We are grateful to have you and your wife as valued customers, and we appreciate your understanding in this situation. It's great to hear that Laura went above and beyond to get things right for you, even after hours! We’ll share your words with her and the team. Drive safe!

August 21, 2025

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Conscientious and helpful. Comfortable waiting area. Kept me apprised of both the status and the issues they observed More

by srudder
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Recommend Dealer
Yes

Other Employees Tagged: Debra Lam

Oct 08, 2025

Flemington BMW responded

Thank you for sharing your review of Flemington BMW! We appreciate your feedback and look forward to assisting you again soon. Take care!

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