Jim Elgin | Page 4

They will up sell you and not do what you ask. I asked for a rear windshield wiper to be replaced along With someone looking at my gas cap that wouldn’t open when I hit the button. Neither thing I asked for a rear windshield wiper to be replaced along With someone looking at my gas cap that wouldn’t open when I hit the button. Neither thing I asked for was fixed, and my salesman was more focused on upsell with additional services than actually helping with what I asked for. I will be taking my Services to a different Toyota dealership More

by pocketrose Verified Customer Verified Customer

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Fantastic employees, always a great experience will recommend to everyone I know.easy to set an appointment and car is always done on time.thaks Toyota Direct recommend to everyone I know.easy to set an appointment and car is always done on time.thaks Toyota Direct More

by mikristof Verified Customer Verified Customer

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They did great. Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process More

by nolanbrittany82 Verified Customer Verified Customer

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It was bad for you because I ask the main is to check my battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from th battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from that day to today is absolutely crazy. More

by mohamedamiinyussuf Verified Customer Verified Customer

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Everything has changed with New service advisors not being very educated about the cars they are servicing. Like saying when checking on car that the work hasn't started, then 2 minutes later you get a being very educated about the cars they are servicing. Like saying when checking on car that the work hasn't started, then 2 minutes later you get a call saying to come get your car its complete. A master cylinder is not that rapid. More

by nyconection Verified Customer Verified Customer

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I've always had a nice experience with the Toyota direct. All staff members are very polite and very friendly. All staff members are very polite and very friendly. More

by jamesmdougherty65 Verified Customer Verified Customer

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Very nice new set up for the customers. I don’t mind waiting for repairs I don’t mind waiting for repairs More

by lsherri39 Verified Customer Verified Customer

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Fast and friendly service. Done in about half the time quoted and came in under quote in price as well. Done in about half the time quoted and came in under quote in price as well. More

by thenodrin Verified Customer Verified Customer

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I had a service appt. That morning at Tansky. The one lane line into service there was out to 161. I waited 40 minutes in my car still hadn't talked to me. I asked to get That morning at Tansky. The one lane line into service there was out to 161. I waited 40 minutes in my car still hadn't talked to me. I asked to get out the door and drove to ToyotaDirect on a whim. A million service lanes pulled in Service writer greeted me wrote up my 40k service and out of there in 90 minutes More

by BLU287 Verified Customer Verified Customer

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Mindy helped me and told me what was wrong and what was recommended. She was nice about it. She was capable to inform me with the information that she got from the crew who was going to work on the care recommended. She was nice about it. She was capable to inform me with the information that she got from the crew who was going to work on the care. The first thing she did was to read what Jim had put in my record the last time I saw him and he was on target. She did listen to me and made me feel like she was interested in my problems. I do miss Jim. I would like to send him a gift if I had his address because he was nice and attentive to this old lady. Could you give me his address or if I brought a gift card for him, would he get. I like that Toyota is not far from where I live I would have made it if it was further away. More

by mmulbrich Verified Customer Verified Customer

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