Jim Dengal
Jim Dengal at Vision Chrysler Dodge Jeep Ram

Jim Dengal

Service Advisor

Vision Chrysler Dodge Jeep Ram

920 Panorama Trl S
Rochester, NY 14625

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4.5
296 Reviews
4.5

296 Reviews

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296 Reviews of Jim Dengal

October 04, 2025

Dealership Rating
Employee Rating

Nico an Kevin were great to work with. If something was needed they took care of it and if there was an issue they handled it professionally and promptly. I would work with both of them ag More

by Ejlergner
Recommend Dealer
Yes

Other Employees Tagged: Jim Dengal

Oct 07, 2025

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 03, 2025

Dealership Rating
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Service department was great but the the phone service was terrible could not get to talk to a real person not helpful at all More

by jackgmay
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2025

Vision Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

September 28, 2025

Dealership Rating
Employee Rating

Bought a car from here and that experience was great. So figured I'd bring another vehicle (dodge) here for service. We dropped the car off Wednesday night for a 1030 am appt on thurs. At 5pm Thursday, More

by Jenn14589
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Ron Kyle

Sep 30, 2025

Vision Chrysler Dodge Jeep Ram responded

Jenn. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 27, 2025

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Employee Rating

I was not informed that a couple of technicians had quit the week before until my vehicle had been there for almost two days. It was not completed until day number three, and I had to keep calling to find More

by mall6123
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 30, 2025

Vision Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 26, 2025

Dealership Rating
Employee Rating

I found staff helpful and friendly. Dealership has a nice customer waiting area with a beverage dispenser. More

by dab2457
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ron Kyle , Eric Ross

Sep 26, 2025

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 07, 2025

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I am a devoted customer. You have kept my vehicle running very smoothly and only slightly disappointed me one time! More

by rcford1502001
Service Price Transparency
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Recommend Dealer
Yes
Sep 08, 2025

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 05, 2025

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Employee Rating

Amazing job! Amazing people and amazing customer service!! They did a wonderful job, got me in and out in no time! More

by alex@mrglassfix.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ron Kyle

Sep 08, 2025

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 04, 2025

Dealership Rating
Employee Rating

Always available for me I have anxiety from military no patience your team makes me fill at home always honest repairs and troubleshoot thankyou More

by GREGPLANTASTICS
Service Price Transparency
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Recommend Dealer
Yes
Sep 05, 2025

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 31, 2025

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Employee Rating

I saw on my dash I needed an oil change and was close to the dealer so I stopped in and was told they could help me on the spot. Great service. More

by Chip S
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ron Kyle

Sep 05, 2025

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 30, 2025

Dealership Rating
Employee Rating

Attention to detail. follow through, follow up, and delivered on schedule as promised. Highly recommend! More

by SaintL69
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 05, 2025

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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